Rusty Mcconnell, Mba, Cpxp Email & Phone Number

Pleasanton, California, US

Alameda, CA, US

Lincoln, NE, US

Champion the organization’s customer success strategy to drive business development, to improve patient experiences, and to increase retention rates while overseeing the day-to-day functions and continuous improvement of our customer success program. Leverage exceptional project management, technical, and change management expertise while developing.

Waltham, MA, US

Provided visionary leadership and direction to my team charged with engaging and retaining clients throughout the Midwest territory. Established and grew trusted relationships with a diverse customer base, as well as C-Level executives. Ensured customers achieved maximum value from the company’s technology-enabled patient engagement platform.

Chicago, Illinois, US

Created this position to promote optimal levels of customer success and retention. Liaised between clients and cross-functional departments, including Sales, Operations, and Product Development. Exhibited powerful project management skills and demonstrated an exceptional technical skill managing data.

Lincoln, NE, US

Worked, primarily, with the C-Suite of hospitals and health systems to understand and evaluate their governance initiatives and board room practices. From there, utilizing our resources, I would create unique educational and developmental plans to further the ability of the governing board.

Lincoln, NE, US

Worked with hospital quality leaders to assess the goals and objectives of their departments and link them with the technology and tools that best fit their need. I managed the entire sales process from prospecting, discovery, value presentation, contract negotiation, to kick-off.

Lincoln, NE, US

Managed existing client accounts and identified new business opportunities.

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Bs, Business Administration