Ruth Langley Email & Phone Number

Typsy is a leading provider of online hospitality training to companies globally. We have over 800 video lessons, on a purpose-built platform great for online learning for staff in hospitality venues globally. Our learning content is carefully curated with leading hospitality subject matter experts from around the globe. It's short, fun, engaging and relevant, and designed to help hospitality professionals enhance their existing skills, or progress in new areas of the industry. Learners can choose to guide their own development, or L&D managers can customise learning playlists specific to the needs or individuals and use Typsy training as an effective tool in a blended learning strategy. Our clients worldwide include Radisson Hotel Group, Wyndham Hotels and Resorts, Hyatt Hotels, Virgin Hotels, Melia Hotels, Outrigger and many more. In my role as Head of Content I am responsible for building a team of experienced, learning-focused individuals, driving the ongoing growth of Typsy's content library and the continuous improvement of the learning experience offered. This is an exciting role in a future-focused businesses that's continuously developing and expanding it's offering.

Melbourne, Victoria, Australia

Scarf partners with Melbourne's best restaurants to provide relevant hands-on hospitality training and mentoring to young people who face barriers to fair training and employment opportunities.Our 10-week programs connect these young people directly with hospitality professionals, who act as mentors. Each week, we run hands-on training sessions which are followed by a dinner service. During Scarf Dinners, our trainees gain relevant experience in a real restaurant environment whilst being guided by their mentors. Trainees are paid for their work in the restaurant. Scarf is a not-for-profit social enterprise based in Melbourne, Australia.

Melbourne Area, Australia

As consultant to the industry I supported hospitality businesses to develop thriving cultures and teams, with a specific focus on:- Working with business owners and exec level leaders to review organisational structures and manage team changes- Development of recruitment and training strategies, programs and systems - Coaching internal managers and leaders on training and development - Culture assessments and long-term development - Team and system development for new business openings- Training delivery

Melbourne Area, Australia

Maple Event Group is a privately run group of luxury event venues in Melbourne, Australia. People and culture development is at the forefront of their strategy for achieving business results. This role was responsible for the development and execution of internal training programs, plus the development and roll out of a corporate values based strategy as a means to driving performance. Voted one of Australia's' 'Best Places to Work' for 2 consecutive years.

London, United Kingdom

Richmond Creative Events is a leading London event catering and management company, operating for over 30 years. Clientele included large corporates and public catering contracts including Google, PWC, Norton Rose, Lords Cricket Ground, Hickstead Horse Trials, as well as an extensive list of private clients. I joined this team in an Event Manager position after graduating University (having already completed a year with the company whilst on placement), and moved into this role not long after. This role involved overseeing all facets of the event operations, logistics, staffing, event planning and management. RCE was a busy operation and required high levels of organisation, strong project management and people management skills, a high standard of execution, and the ability to manage client relationships and drive a customer experience mentality within the business. This was an exciting, fast paced role where I had the privilege to work with many great people on a range of events. My time managing large teams at RCE ignited my passion for people and culture within hospitality.