Robert Rutledge Email & Phone Number

Portsmouth, United Kingdom

Sourced and selected candidatesCreated adverts for job sitesIdentified skills that matched appropriately with vacanciesDealt with general queries relating to contracts, pay, logistics etc.

Portsmouth, United Kingdom

• Conducted flat/studio viewings to students who required accommodation.
• Assisted customers in a professional and courteous manner while responding with urgency to customer requests.
• Managed all social media platforms for Unite in Portsmouth.
• Maintained positive community relationships with neighbours, local communities, police community officers, Fire and Rescue Service and local authorities.
• Maintained Unite Students’ information systems including UBS booking system, hardcopy files and MS Excel spread sheets, ensuring customer data is accurate, secure and compliant with the Data Protection Act.
• Undertook general administration duties including processing bookings and payments, supporting check in and check out, debt chasing and handling early leavers.

Thailand

• Designed and created a website for a resort on Koh Chang, a Thai island.
• Implemented SEO strategies to increase websites Google ranking and presence. As a result, the number of enquires and bookings increased significantly for the resort.
• Managed all of the resorts social media platforms, this involved creating unique and original content to regularly post as well as answering public enquiries Creating flyers for various events the resort was holding.

Hanoi, Vietnam

• I volunteered in Hanoi, Vietnam, for six months as an English teacher to both children and adults.
• Preparing engaging, interactive lesson plans.
• Delivering the lessons I had planned to a very high standard.
• Making sure every individual gained something from the lesson using various techniques.
• Offering advice to other English teachers.
• During the time I spent teaching, my communication and teaching skills advanced considerably and I thoroughly enjoyed teaching English as a foreign language.

London, United Kingdom

• Working with customers on a global scale.
• Achieving business plan targets whilst maximising profits at the desired margin.
• Prioritising a highly varied workload.
• Helped with the company’s website to make it customer friendly, as well as the live chat feature.
• Teaching and supervising new employees.
• Utilising marketing resources to drive account retention and growth.

London, United Kingdom

• Identifying opportunities for campaigns, products and distribution channels that will lead to an increase in sales
• Talk about products and services in a way that is meaningful and compelling to the customer.
• Learning, listening and understanding before rationalising and designing the right solutions.
• Thorough research into the mobile networking field.

• Meeting sales targets
• Providing excellent customer service face to face and on the telephone
• Providing advice on products and services and assisting with product selection.
• Researching new handsets as they came in and advising my colleagues and the public on the handsets positives and negatives.