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Ryan Carr Email & Phone Number
Worldwide Managed Services Lead
at
Commvault
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Worldwide Managed Services Lead
Location
United Kingdom
Company size
Who is Ryan Carr? Overview
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Quick answer
Ryan Carr is listed as Worldwide Managed Services Lead at Commvault, a with 3464 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Ryan Carr.
Ryan Carr previously worked as Manager, Customer Success at Commvault and Technical Success Manager at Commvault.
Company email context
Email format at Commvault
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Commvault
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Profile bio
About Ryan Carr
Proven IT Professional with Leadership Expertise in SaaS and SoftwareAs an accomplished IT professional, I have a demonstrated history of leading engineering teams in high-pressure environments. My expertise spans multiple disciplines, including ransomware recovery, escalation management, customer engagement and operations.I thrive in dynamic settings, ensuring the highest standards of performance and resilience. My experience includes: • Effective Leadership: Successfully bringing remote teams together to work efficiently. • Data Analysis: Providing clear data and strategic insights to leadership for informed decision-making. • Ransomware Recovery: Leading successful data recovery initiatives under critical conditions. • Escalation Management: Efficiently handling high-stakes situations to mitigate risks. • Software Defect Reporting: Identifying and addressing software issues to enhance product reliability. • Operations Management: Streamlining operations for optimal performance.Specialties: • Employee Engagement • Operations Strategy and Planning • Stakeholder Management • Recruitment • Data analysis • Technical Analysis • Ransomware Recovery
Current workplace
Ryan Carr's current company
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Commvault
9 roles
Ryan Carr work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Technical Success Manager
Key Achievements:• Spearheaded customer enablement initiatives for Commvault Cloud's SaaS offerings, enhancing customer experience and satisfaction.• Leveraged Microsoft Azure, AWS and OCI Applications to drive customer retention and product adoption • Collaborated closely with the Engineering, Development and Product Management fostering a cohesive approach to client support and enablement to make sure customers time-to-value was achieved quickly
Jul 2022 - Dec 2023
Associate Manager Customer Support Emea
Key Achievements:• Created Ransomware strategy known as SSR Scale Scope Recovery. Process created framework for for faster customer recovery from Ransomware and for Commvault Support to follow clear SOP to achieve data recovery.• Led two teams of senior engineers, focusing on career development and team empowerment through regular one-on-ones and shared goal and vision• Effectively managed customer, sales, and stakeholder escalations, aiming for swift de-escalation and resolution.• Bridged gaps between Engineering, Development, and key business functions to streamline interdepartmental processes.
Apr 2021 - Jul 2022
Supervisor Customer Support Emea
Key Achievements• Supervised a team of 15 engineers for EMEA customers to meet and exceed KPI targets, setting productivity standards and goals.• Played a pivotal role in mentoring and guiding engineers into the senior engineer program.
Oct 2018 - Apr 2021
Senior Support Engineer Emea
Key Achievements:• Resolved complex support tickets, enhancing customer satisfaction.• Collaborated with Engineering Development for bug resolutions and feature enhancements.• Mentored junior engineers and created comprehensive technical documentation to aid their development
Apr 2017 - Oct 2018
Support Engineer Emea
Key Achievements• Provided in-depth remote technical support, ensuring optimal data protection for global clients.• Conducted thorough log reviews and troubleshooting, contributing to incident and bug resolution.
May 2016 - Apr 2017
Frontline Engineer Emea
Key Achievements • Served as the first point of contact for customer support, efficiently handling initial ticket triage.• Demonstrated rapid skill development, leading to a promotion to Support Engineer within six months.
Oct 2015 - May 2016
24X7 Infrastructure Support Technician
Working in the 24x7 Technical Support Centre. The role was to monitor and react to alerts and failures for end customers environment Technologies included Exchange | Cisco | Checkpoint | Vmware | Hyper V. If issues could not be resolved cases were triaged to consultations.
Sep 2013 - Nov 2015
Team & coworkers
Colleagues at Commvault
Other employees you can reach at commvault.com. View company contacts for 3464 employees →
IO
Ibrahim Ortiz
Colleague at CommvaultPuerto Rico
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SB
Sumant Balgi
Colleague at CommvaultBengaluru, Karnataka, India
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DD
Dyon De Bruijne
Colleague at CommvaultHarderwijk, Gelderland, Netherlands
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AB
Abhishek Bhide
Colleague at CommvaultPune, Maharashtra, India
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LS
Loay Sameh
Colleague at CommvaultCairo, Egypt
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DB
Deepak Balachandran
Colleague at CommvaultUnited Kingdom
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RF
Ryan Fleetwood
Colleague at CommvaultFresno, California, United States
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NM
Nicholas Marraccini
Colleague at CommvaultGreater Pittsburgh Region, United States
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PP
Premsagar P C
Colleague at CommvaultBengaluru, Karnataka, India
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KK
Koushik K S
Colleague at CommvaultBengaluru, Karnataka, India
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Ibrahim Ortiz
Colleague at CommvaultPuerto Rico
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SB
Sumant Balgi
Colleague at CommvaultBengaluru, Karnataka, India
View →
DD
Dyon De Bruijne
Colleague at CommvaultHarderwijk, Gelderland, Netherlands
View →
AB
Abhishek Bhide
Colleague at CommvaultPune, Maharashtra, India
View →
LS
Loay Sameh
Colleague at CommvaultCairo, Egypt
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DB
Deepak Balachandran
Colleague at CommvaultUnited Kingdom
View →
RF
Ryan Fleetwood
Colleague at CommvaultFresno, California, United States
View →
NM
Nicholas Marraccini
Colleague at CommvaultGreater Pittsburgh Region, United States
View →
PP
Premsagar P C
Colleague at CommvaultBengaluru, Karnataka, India
View →
KK
Koushik K S
Colleague at CommvaultBengaluru, Karnataka, India
View →
FAQ
Frequently asked questions about Ryan Carr
Quick answers generated from the profile data available on this page.
What company does Ryan Carr work for?
Ryan Carr works for Commvault.
What is Ryan Carr's role at Commvault?
Ryan Carr is listed as Worldwide Managed Services Lead at Commvault.
Where is Ryan Carr based?
Ryan Carr is based in United Kingdom while working with Commvault.
What companies has Ryan Carr worked for?
Ryan Carr has worked for Commvault and Ultima Business Solutions.
Who are Ryan Carr's colleagues at Commvault?
Ryan Carr's colleagues at Commvault include Ibrahim Ortiz, Sumant Balgi, Dyon De Bruijne, Abhishek Bhide, and Loay Sameh.
How can I contact Ryan Carr?
You can use AeroLeads to view verified contact signals for Ryan Carr at Commvault, including work email, phone, and LinkedIn data when available.
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