Ticketing Director/Front Of House Manager
Greater Boston Area
• Oversaw ticketing and box office operations to all events at The Wilbur Theatre.• Created, monitored sales, and reported Bill Blumenreich Presents LLC events at Newport Summer Comedy Series and Comedy Connection Chicopee.• Maintained highest level of customer service through proper employee training and organized tactful communication with customers. • Worked with agencies, management, promoters, and artists regarding ticket holds, pre-sales, group sales, counts, promotions, discounts, merchandise, reporting, and other singular requests. • Hired, trained, and managed box office and front end staff within a high pressure, dynamic environment.