Pre-Sales Specialist-Solution Architects
Current
Jul 2024 - Present
AeroLeads people directory · profile
Ryan Grau Email & Phone Number
Pre-Sales Specialist-Solution Architects
at
MicroAge
2 work emails found
@microage.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Pre-Sales Specialist-Solution Architects
Location
Painesville, Ohio, United States
Company size
Who is Ryan Grau? Overview
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Quick answer
Ryan Grau is listed as Pre-Sales Specialist-Solution Architects at MicroAge, a company with 51 employees, based in Painesville, Ohio, United States. AeroLeads shows a work email signal at microage.com and a matched LinkedIn profile for Ryan Grau.
Ryan Grau previously worked as IT Managed Services Coodinator at Microage and Account Manager at Microage. Ryan Grau holds Food Science And Nutrition from Bowling Green State University.
Company email context
Email format at MicroAge
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{first}.{last}@microage.com
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AeroLeads found 2 current-domain work email signals for Ryan Grau. Compare company email patterns before reaching out.
Profile bio
About Ryan Grau
A Project Coordinator supports the PMO in gathering equipment, resources and information to implement upcoming projects. Their other main duties include maintaining budgets, work schedules, organizing and participating in shareholder meetings, reviews, along with ensuring all deadlines for priority projects are met, all while managing technilogical project resources involved.Including and up to:• Monitoring project progress and creating project status reports for project managers, PMO Leadership, Executive teams, and any project stakeholders.• Managing resource scheduling, for assigned Engineering team members have the tools needed to complete their tasks, along with gathering project prequisite requirements, such as: gaining all required project/network access-(O365/Tenant, Active Directory, Domain Controller, etc.), installing ConnectWise Automate RMM monitoring agents, and verifying connectivity, and health.• Scheduling stakeholder meetings, facilitating communication between the project manager and stakeholders throughout the project life cycle-project kick offs-internal and external.• Managing project management documents such as the project plan, budget, schedule or SOW statement, as directed by the project manager, and service engineer.• A member of the escalation/POC team for MicroAge's largest MSP client-Montage Hotels/Resort. Work directly with their executive IT staff, along with running/presenting the weekly review, and update support call between MicroAge MSP Team, and Montage IT executive team.Also, responsible for Triaging, Incident Management, Service Requests, Ticket Ownership, Reporting, Events, Problem Management, Assignment, and management of all ConnectWise incoming network, and infrastructure managed Services support tickets of MicroAge's active MSP/CSP/MSS clients. Along with managing high priority service issues with our largest partners/clients on a 24/7/365 basis. Averaging a 98% SLA response metric, up from 51%, prior to my coming onboard to assist, and provide structure to the department process.
Listed skills include Managed Services, Mpls, Solution Selling, Voip, and 23 others.
Current workplace
Ryan Grau's current company
Company context helps verify the profile and gives searchers a useful next step.
Microage
7 roles
Ryan Grau work experience
A career timeline built from the work history available for this profile.
It Managed Services Coodinator
Leads client Professional services onboarding, fields client support requests, triages and assigns tickets to internal resources that would best be aligned with the issue, and ensures client objectives are satisfied through comprehensive oversight of technical projects and MSP support tickets.
Jun 2021 - Jul 2024
Account Manager
Jun 2021 - Feb 2022
Enterprise It Field Account Manager
Insight Enterprises Inc. is an Arizona-based publicly traded global technology company that focuses on business-to-business and information technology capabilities for enterprises. The company is listed on the Fortune 500 and has offices in 20 countries with operations in 200 countries and territories.-Responsible for an assigned territory in the Cleveland.
Aug 2018 - Jun 2021
Business Account Executive Ii-Oh Business Solutions
Works under the general supervision of the Director of Business Sales, selling Windstream products and services which include but are not limited to; MPLS, Managed Router Service, CPE and Dedicated Internet with possible on-net solutions. This business segment is primarily focused on the company's higher revenue generating customers. “Account Executives”.
Mar 2010 - Mar 2018
Mid Market Business Acct Executive (Downtown Cleveland Markets)
2001-2002-Telephone Account Management position-Top performer for state of OH on several occasions).Quartile 1 performer/Won several trips based off performance(Ameritech/SBC Communications).2002-2004- Acquisition/Winback Account Executive 1-(SBC Communications).2004-2008-Outside(downtown Cleveland) Mid-Market Business Account Executive-Top performer for.
Feb 2001 - Feb 2009
Account Executive(Lake And Geauga County Markets)
Account Executive for all regional major real estate, auto dealers, and builders. Developed advertising strategies, and weekly advertisements with company contacts, while maintaining internal organizational goals.
Jan 1998 - Jan 2000
Team & coworkers
Colleagues at MicroAge
Other employees you can reach at microage.com. View company contacts for 51 employees →
JB
Jeff Butler
Colleague at Microage
Port Colborne, Ontario, Canada, Canada
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JM
Jeffrey Mckeever
Colleague at Microage
Tempe, Arizona, United States, United States
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JN
Judy Nerone Leach
Colleague at Microage
Tempe, Arizona, United States, United States
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BB
Bryan Bonifacio
Colleague at Microage
Swift Current 137, Saskatchewan, Canada, Canada
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BJ
Benjamin Johnson
Colleague at Microage
Lorette, Manitoba, Canada, Canada
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SO
Sam Obando
Colleague at Microage
Toronto, Ontario, Canada, Canada
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NS
Nicholas Surgenor
Colleague at Microage
Greater Phoenix Area, United States
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IG
Ivan Gelleta
Colleague at Microage
Swift Current 137, Saskatchewan, Canada, Canada
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RC
Rick Cool
Colleague at Microage
Farmington, Connecticut, United States, United States
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WC
Will Chavarria - Certified It Expert
Colleague at Microage
Beaverton, Oregon, United States, United States
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Jeff Butler
Colleague at Microage
Port Colborne, Ontario, Canada, Canada
View →
JM
Jeffrey Mckeever
Colleague at Microage
Tempe, Arizona, United States, United States
View →
JN
Judy Nerone Leach
Colleague at Microage
Tempe, Arizona, United States, United States
View →
BB
Bryan Bonifacio
Colleague at Microage
Swift Current 137, Saskatchewan, Canada, Canada
View →
BJ
Benjamin Johnson
Colleague at Microage
Lorette, Manitoba, Canada, Canada
View →
SO
Sam Obando
Colleague at Microage
Toronto, Ontario, Canada, Canada
View →
NS
Nicholas Surgenor
Colleague at Microage
Greater Phoenix Area, United States
View →
IG
Ivan Gelleta
Colleague at Microage
Swift Current 137, Saskatchewan, Canada, Canada
View →
RC
Rick Cool
Colleague at Microage
Farmington, Connecticut, United States, United States
View →
WC
Will Chavarria - Certified It Expert
Colleague at Microage
Beaverton, Oregon, United States, United States
View →
2 education records
Ryan Grau education
Food Science And Nutrition
Associate Of Arts
FAQ
Frequently asked questions about Ryan Grau
Quick answers generated from the profile data available on this page.
What company does Ryan Grau work for?
Ryan Grau works for MicroAge.
What is Ryan Grau's role at MicroAge?
Ryan Grau is listed as Pre-Sales Specialist-Solution Architects at MicroAge.
What is Ryan Grau's email address?
AeroLeads has found 2 work email signals at @microage.com for Ryan Grau at MicroAge.
Where is Ryan Grau based?
Ryan Grau is based in Painesville, Ohio, United States while working with MicroAge.
What companies has Ryan Grau worked for?
Ryan Grau has worked for Microage, Insight, Windstream, Att Communications, and The News Herald.
Who are Ryan Grau's colleagues at MicroAge?
Ryan Grau's colleagues at MicroAge include Jeff Butler, Jeffrey Mckeever, Judy Nerone Leach, Bryan Bonifacio, and Benjamin Johnson.
How can I contact Ryan Grau?
You can use AeroLeads to view verified contact signals for Ryan Grau at MicroAge, including work email, phone, and LinkedIn data when available.
What schools did Ryan Grau attend?
Ryan Grau holds Food Science And Nutrition from Bowling Green State University.
What skills is Ryan Grau known for?
Ryan Grau is listed with skills including Managed Services, Mpls, Solution Selling, Voip, Co Location, Unified Communications, Direct Sales, and Telephony.
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