Ryan H. Email & Phone Number

Cudahy, Wi, Us

Cudahy, Wi, Us

Brookfield, Wisconsin, United States

Franklin, Wi, United States

Franklin, Wisconsin, United States

Franklin, Wisconsin, United States

Franklin, Wisconsin

Promoted from contractor to permanent

Franklin, Wisconsin

Northwestern Mutual Contractor

Oak Creek, Wisconsin

Cudahy, Wisconsin

Greater Milwaukee Area

Milwaukee, Wisconsin

Position thru Extension Inc Staffing

Greater Milwaukee Area

Milwaukee, Wi

Adhere to all company Core Values dailyAnalyze small to mid­size dollar threshold medical bills for payment recommendations based on state worker’s compensation law, fee schedules, usual and customary rates (UCR), current PPO contracts, coding and bundling guidelines, client instructions, claim history, and company policies and procedures.Apply quality assurance measures to ensure the accuracy of the initial data entry of the medical billGenerate accurate and easy ­to ­understand Explanation of Review (EOR) statements and correspondence lettersParticipates in ongoing training to be in compliance with process changes and to enhance job skills and knowledgeParticipates in team meetings to communicate and learn knowledge and information related to job function, company, and industryBe in compliance with HIPAA and ARRA laws and regulationsSpecial projects assigned by managementOther duties assigned based on company needs

Housework

July 2010 – Current Roadrunner Transportation Services Cudahy, WISafety AdministratorOrganize and file FMCSA required recordsCommunicate with terminals to ensure records are up to dateAssist with internal detailed audits of logs and supporting documentsParticipate in proactive team efforts to achieve departmental and company goalsMaintain contractor orientation training materials and contractor accident kitsAssist with employment verifications and contractor orientation

Customer service, creating and maintaining spreadsheets, analyze invoices for errors and credit/debit accuracy, work with regional teams/management to resolve billing issues

Responsible for handling claims for 6 of our 18 terminalsHandle claimant calls regarding questions and concernsCreate reports and spreadsheets on claim volume, claim amounts, and claim response/finalization for managers and regional vice presidentsKeep running tally of claims sent to and response time from our partner freight carriersPromoted from claims assistant to analyst in 3 months

Responsible for dispatching proper mechanics or technicians to customer site Contacted customer and/or mechanics with any additional information for the service needed such as mechanics ETA, address of customer, whether service needed was covered under contract or was billable work. Assisted in properly sorting paperwork to the proper queue in our online imaging/fax system, ensured all paperwork was under correct customer file, document category, etc. Responsible for posting any and all mechanics labor, mileage, material expenses to proper service ticket, proofread labor comments, contact mechanic for any missing information from ticket. Made sure tickets were complete and correct before sending them to be billed.

Reduced department errors by 75%.Ensure on a daily basis that customers across Midwest region are invoiced and/or credited correctly. Quickly became 2nd lead person in department.Assist customers with any problems or requests that may arise.Work closely with systems dept. to help ensure that all computer programs related to our jobs run smoothly including imaging, customer aging reports, order processing, backorders, inventory and account updating.

Defined and implemented new chart tracking system to ensure rapid access to patient files.Maintain system on a daily basis to update data on physician/nurse/patient activities including testing, hospital stays, prescriptions, surgeries, specialist referrals, office visits, etc.Worked with interoffice network tech to identify common user issues and ongoing programming needs. Maintained communications with users to keep them informed of actions taken and/or long-term solutions.Enjoyed fast-paced, high volume environment.

Processed third party shipping data for major clients such as Allen Bradley, Rockwell Automation, and Bucyrus-ErieUpdated data on a weekly rotation and pulled user reports on delivery status, accounts receivable/payable, balance dues, shipping quantities and schedules. Assisted Coding & Audit depts. by identifying coding errors, sorting bills and identifying discrepancies in billing status.Rapid promotion to handle processing of company's largest clients after just 3 months on the job.

Provided Account Reps. with instant data access to back up field reps. in customer contact positions. Data had to be accessible internationally to support staff in Germany, Japan, Italy, and India in tracking shipping status, credit approvals, and other data relating to medical supplies, equipment purchases, product replacements and R & D of new products.Helped institute new order programming system by trouble shooting with product development team and maintaining spreadsheets documenting requests for equipment configurations, data correction, data clarification, etc.Worked closely with Shipping, R & D, and Cardiology departments to respond to any and all requests in a variety of areas.