Ryan H. Email & Phone Number

Augusta, Georgia, United States

• Actively assisting in the development of features for a full-stack web application used for configuring and monitoring cloud environments to better manage connections and data sources resulting in enhanced visibility and control of the Georgia Cyber Range infrastructure. • Contributing to existing open-source tools including OpenStack, Apache Guacamole, Salt Stack and Ceph by developing custom API wrappers designed to manage the infrastructure of the Georgia Cyber Range.• Implementing and deploying CI / CD pipelines in GitLab to automate deployments and testing to improve the efficiency and reliability of software delivery.• Developed and integrated several security features to protect against common web application vulnerabilities including Cross-Site-Scripting, SQL injection, and CSRF attacks.

Augusta, Georgia, United States

• Successfully parsed and exported the contents, headers and relevant data of over 60,000 emails into a CSV file efficiently by utilizing both multi-threading and multi-processing in Python• Actively shadowing and collaborating with the Augusta University Security Operations Center and graduate students to assist in the classification of phishing emails for the Machine Learning Model• Designing and developing a Graphical User Interface using JavaScript and Python to create an offline web application to assist in the removal of Personally Identifiable Information from emails

Augusta, Georgia, United States

• Performed and assisted in ticket-based customer support and consultation with a focus on resolving technical issues efficiently, improving customer satisfaction and support service metrics through effective communication and problem-solving skills• Provided high-level technical support and system configurations, ensuring optimal system performance and reliability across various platforms and technologies, enhancing organizational efficiency• Developed and implemented Python and Bash scripts to help automate the inventory process of company owned IT systems, resulting in a 20% increase in inventory efficiency by streamlining data collection and transfer into spreadsheets• Configured and managed Cisco access points to enhance network reliability and performance, applying in depth knowledge of wireless networking principles to optimize connectivity and bandwidth allocation across the organizational network

Augusta, Georgia, United States

-Elected by general members to serve as Recruitment Chair and recruited a record-breaking new member class.-Developed strong interpersonal communication skills through personable conversations with students, emphasizing the importance of clear and persuasive communication in building relationships.-Overcame challenges associated with limited resources by efficiently managing time and responsibilities, resulting in successful recruitment outcomes and personal growth.-Successfully doubled the Chapter's size during Fall Rush through the development and execution of innovative digital marketing campaigns.

Atlanta, Georgia, United States

-Worked collaboratively with team members to ensure smooth restaurant operations, contributing to a positive work environment.-Successfully completed tasks and responsibilities as a team, showcasing strong interpersonal skills and effective teamwork.-Adapted quickly to varying roles within the restaurant, showcasing flexibility in handling tasks such as order taking, food preparation, and maintaining cleanliness.-Demonstrated the ability to handle high-pressure situations during busy hours while maintaining a high level of service.-Maintained cleanliness and organization within the restaurant, paying attention to detail in adhering to Chick-Fil-A's high standards of cleanliness.-Ensured accurate order fulfillment, showcasing attention to detail in food preparation and packaging.-Thrived in a fast-paced work environment, efficiently managing tasks and maintaining a sense of urgency in fulfilling customer orders.-Worked collaboratively with team members to ensure smooth restaurant operations, contributing to a positive work environment.-Successfully completed tasks and responsibilities as a team, showcasing strong interpersonal skills and effective teamwork.-Adapted quickly to varying roles within the restaurant, showcasing flexibility in handling tasks such as order taking, food preparation, and maintaining cleanliness.-Maintained cleanliness and organization within the restaurant, paying attention to detail in adhering to Chick-Fil-A's high standards of cleanliness.-Ensured accurate order fulfillment, showcasing attention to detail in food preparation and packaging.