Ryan Wilson Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Customer Success Program Manager at Slack as part of the Hiring Our Heroes Cohort 24-2 Fellowship program.

P’yŏngt’aeng-ni, Gyeonggi, South Korea

• Demonstrated mastery in leading a tactical network node management team, achieving 99.99% network uptime and operating at a remarkable 50% below budget within the organization.
• Spearheaded a transformative organizational redesign, optimizing systems for 4x efficiency, eliminating single points of failure, and doubling overall productivity.
• Mentored and cultivated a newly hired program team, directing 50% of team members to achieve Security+ certifications, enhancing cyber defense… Show more
• Mentored and cultivated a newly hired program team, directing 50% of team members to achieve Security+ certifications, enhancing cyber defense capabilities. Show less

JBLM, WA

• Employed agile management principles to efficiently oversee numerous projects, yielding an organization-wide efficiency boost of over 50%.
• Pioneered innovative communication methods, enabling successful deployment and coordination of a 500+ person organization across numerous diverse locations.
• Aggressively managed risk by proactively resolving and troubleshooting issues that arise within numerous projects.

JBLM, WA

• Personally engaged and coordinated with stakeholders, internal and external to the organization, in order to lead the team to provide robust and consistent network services, that meet and surpass stakeholders needs.
• Engineered advanced agile management and work systems for virtual work management during the COVID-19 pandemic.
• Orchestrated the meticulous deployment of a 40-member team, effectively curbing extensive property damage during the response to California's largest recorded… Show more
• Orchestrated the meticulous deployment of a 40-member team, effectively curbing extensive property damage during the response to California's largest recorded wildfire in the Mendocino National Forest. Show less

JBLM, WA

• Collaborated with stakeholders across multinational partners to construct a robust network with 99.9% uptime, supporting over 100 users spanning three different nationalities during Talisman Saber exercises.
• Directed the deployment of $20 million of equipment, a 40-member team to three different countries within five months, successfully establishing tactical networks for over 100 users.
• Led a diverse team of 40 individuals with numerous backgrounds, job experience, and roles to… Show more
• Led a diverse team of 40 individuals with numerous backgrounds, job experience, and roles to complete 3 different theater-level projects in the span of one year. Show less

Eugene, Oregon Area

• Cultivated an inclusive training environment, mentoring athletes of diverse backgrounds to enhance skills, boost confidence, and achieve personal bests.
• Orchestrated efficient practice sessions by providing tailored coaching, overseeing staff, and coordinating events, contributing to athlete growth and successful competitions.

Bachelor'S Degree, Computer Science

Activities and Societies: - Men's Gymnastics Team - Companies - E4, G1, D2

High School Diploma

Activities and Societies: - Track and Field - Robotics Team - Leaders Retreat Team