Data Analyst Apprentice
Current- Received, cleaned, and prepped data to build reports using PowerBI to help aid decision making processes and identify accounts that should be prioritized- Built macros in report templates to save ~90 minutes per week in manual data entry- Created data visualizations using KPI's to point out trends and potential problems to address using data testing strategies- Collaborated with underwriters to gain insight in what KPI's insurance agents put the most emphasis on and what to consider including in reports- Assisted with resolution of customer issues by troubleshooting software errors and then performed corrective actions