Ryan P. Email & Phone Number

Dublin, Ohio

• Coordinate with operational stakeholders, vendors, application teams, and project team members to complete vendor programs. Achieved 90th percentile vendor ranking and recognition, and awarded $1 million in vendor credits.• Work with application, technical, and vendor stakeholders to review processes and cut waste. Dramatically shrunk new-version upgrade project timeline from one year to under three months. As aresult of a rapid project upgrade, increased user satisfaction and decreased length of downtime by 75%.• Evaluate customer problems, vendor solutions, and potential innovations for development in the “Hospital of the Future” think tank. Work with project teams to deploy developed solutions in new clinical units and practices.• Provide education for team members, project managers, and application managers on best practices and service improvements. Apply technical leadership in understanding complex environments and establishing priorities.• Support Agile implementation through development of adaptive methods and tools. Collaborate with business leaders to set ambitious but achievable goals. Work in team-driven environments and maintain project schedules.• Serve as a program leader of multiple cross-functional teams, offering steady project leadership. Experience in supporting resources as well as bridging business/technical communications via knowledge of process interactions.

Dublin, Ohio

• Drove release, testing, and environment strategy. Oversaw cross-functional integration while working with management leaders.• Directed the ideation of new and innovative approaches to support application releases. Coordinated with technical, operational, and application stakeholders in design, implementation, and support of environment, testing, and deployment processes. Developed and performed training for 160-member project team.• Led internal application development teams in developing tools to automate and simplify processes. Trained project team, project managers, and application managers on enhancements.• Determined testing processes, tools, and methodology; coached project and application managers and teams on best practices.• Established regular Kaizen planning and improvement sessions with testing stakeholders. Consolidated multiple legacy tools and implemented a simpler integrated tool to track and report on work. Successfully reduced testing setup time by 50%, improved completed on-time metrics for testing by 20%, and increased tester satisfaction.• Worked with legacy systems, security, operational, application, and technical teams to coordinate and communicate system-wide updates, upgrades, releases, and testing efforts.

Dublin, Ohio

• Led multiple cross-functional teams as the lead implementer and builder through successful go-live.• Developed and rolled out IT processes for implementation team using internal and vendor-supplied tools (Nova, ServiceNow, Build Tracking, Change).

• Strategy• Information Technology• Entrepreneurship• Innovation• Continuous Improvement• Supply Chain

Sandy, Ut

• Developed innovative new service offerings and implemented them in a billion-dollar market.• Implemented cross-functional applications of new technologies to improve existing company and customer business processes.

Verona, Wi

• Designed, developed, and deployed high-quality software, enhancements, and interfaces.• Led product management team over lab result reporting, liaising with customers to determine workflows.• Improved department communication and knowledge-transfer tools, reducing training time andincreasing cross-functional collaboration.

Provo, Utah

• Managed system support team and training for more than 2,500 users.• Led project team in implementing and maintaining accreditation IT system for university.• Increased system adoption and user efficiency by developing simple, clear documentation on system use.

Mba, Strategy, Technology, And Entrepreneurship, Gpa: 3.80; Gmat: 770 (99Th Percentile)

Activities and Societies: MBA Tech Society, Graduate Supply Chain Management Student Association

Bachelor Of Science (Bs), Bioinformatics