Ryan Wallis Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

• Grew technology consulting team to 50 employees by designing and executing business development and talent acquisition strategies, including technical screen to gauge candidate skills against company need, to secure 85% year-over-year retention• Coached 15+ employees from entry level to managers independently leading teams of 5+ analysts across data projects through trust building, strengthening individualized self-awareness, goal setting, and providing proactive and on-demand feedback• Spearheaded prioritization and delivery timelines for team of 10 on $2M project to ensure successful delivery across business scenarios to drive market share within Microsoft customer base by upselling on complementary Developer Cloud products• Developed comprehensive data model bridging 5 disparate data sources across engineering, marketing, and finance to view customer behavior across $2B business, connecting financial information and engagement across GitHub and Microsoft products• Designed random forest regressor ML model in Python to forecast Xbox Game Pass user engagement hours by title with 95% portfolio-level accuracy, improving previous forecast by 15% to support better budgeting, content planning, and deal negotiations• Architected Salesforce partner data model for CrowdStrike Alliances team to improve operational efficiency by documenting business and technical requirements, conducting gap analysis, and designing industry best-practice data model• Saved 2.5K hours through automating data pipelines, ETL, and root cause analysis, including cutting 850 hours by automating MBR slides through data querying across sources, building data model to integrate, and developing 20+ front end visualizations

• Operationalized metrics, including application name, type, and count built on internal tool stack, to quantify customer behavior from massive Azure telemetry using machine learning classification model, leading to improvement in sales targeting• Launched suite of 7 dashboards for 20-person Visual Studio GTM team combining 8 data sources, including product telemetry in Kusto and web traffic in Adobe Analytics, into single source of truth with tailored views to improve customer targeting• Designed internal diversity, equity, and inclusion (DEI) dashboard to integrate quantitative and qualitative, including free-form, feedback and collected survey data to measure performance against goals as member for 10-person DEI leadership council• Supported talent development by providing thoughtful, personalized feedback and collaborating with consultants on growth strategies

• Built internal financial reporting that saved 60 hours per month by collecting business requirements from executive stakeholders, automating ETL processes including PnL hierarchy, developing scalable data model, and designing front-end data visualization• Established business case for product marketing manager to launch marketing campaign that increased product engagement by 20% by using statistical analysis to prove causal relationship between usage of product and increased customer spend• Helped expand data analytics portfolio in Azure marketing from one full-time consultant to six full-time consultants in less than a year• Contributed across all stages of consulting engagements from sales to delivery, including resource planning and performance management

Redmond, Wa

• Developed partner capacity planning model in Excel to support fiscal year planning for Microsoft Worldwide Partner organization• Led deliverable development on client engagements in Channel Strategy, Sales & Marketing, and Change Management

Redmond, Wa

Facilitated communication between Microsoft Band beta users and developers. Daily responsibilities included reading emails from Beta users, diagnosing the problems they were experiencing with the product, and rerouting these issues to the appropriate development team(s).Conducted a user research study regarding the usability and design of various features of the Microsoft Band. Compiled data and presented findings to the lead User Researcher for the Band.

Redmond, Wa

Performed daily tests on new builds of the Microsoft Band, Microsoft Band 2, and Microsoft Health app. Discovered and filed over 100 bugs which led to improvements in the product both before and after launch. Created new test cases and collected data to help developers diagnose and fix issues with the software and hardware. Trained new product testing interns on the Band team. Collected feedback from retail and beta users in order to help redesign the Microsoft Band support webpage.

Redmond, Wa

Tested daily builds of the Microsoft Band and Microsoft Health app on iOS, Android, and Windows Phone. Discovered and filed over 30 bugs which led to improvements in the product prior to launch.