Ryan Batten Email & Phone Number

Madison, Wisconsin, Us

Chicago, Illinois, Us

Built In is a premier site for tech professionals to learn, manage, and grow their careers, providing them with local and national tech news, learning resources, and a job search experience to help them get the best job focused on their values and what they care about most. As a senior product manager of Jobs, I am in charge of the strategy, roadmap, and execution of improvements related to the user's job hunting journey; from finding and researching companies to searching for, applying to, and managing their jobs.I am engaged at both the tactical and strategic level; I work with an agile team of designers, engineers, stakeholders, and analysts to manage and execute on setting and executing a roadmap base on annual and quarterly goal and KRs. I work across the entire organization including with marketing, data science, sales, legal, finance, and leadership to ensure we are creating outcome-focused progress towards the Built In's goals.

Moline, Illinois, Us

divvyDOSE is a Health Tech multi-dose home delivery pharmacy that frees patients from the task of organizing and managing their medications by syncing and delivering their prescriptions into monthly boxes of time- and dose-organized pouches. As a senior product manager at divvyDOSE, I am leading the team, strategy, and roadmap to launch and grow divvyDOSE’s first ever digital customer portal, allowing customers to manage their accounts on the web, including the user journey through sign-up and conversion through engagement and retention.I am engaged at both the tactical and strategic level; I work with an agile team of designers, engineers, and a scrum master to manage and execute on a backlog of features to enable our customers as well as cross-organizationally with research, finance, operations, data analysts, and other senior leaders and product managers to determine and evangelize a roadmap, strategy, and go-to-market plan and track success with KPIs and value-driven metrics.

Chicago, Il, Us

Wyzant’s EdTech marketplace currently connects over 65,000 tutors with millions of students (K-Career), in person and online. As a product manager at Wyzant, I work as part of a small multi-talented team to build and execute on a roadmap across the entire user journey for both sides of the marketplace; spanning acquisition and conversion, engagement, retention, and internal tooling. I work to build, test, evaluate, and iterate on the experience for the supply and demand side of Wyzant’s 2-sided marketplace with a strong focus on the user. I interact with a cross-functional team of engineers, UX, data scientists, CS, marketing, and senior leadership to create and execute on strategy to drive business KPIs, access new markets, and develop new product offerings.At Wyzant we use an agile process that we continue to evolve and iterate to drive maximum impact with the flexibility to accommodate changing priorities. As a product manager that is highly-engaged with other teams throughout the organization, I enjoy inspiring every member of the team to care deeply about product goals, feel ownership of their work, and to celebrate their contribution and impact on our success.Project highlights:Upgrading our virtual tutoring tool to increase stability and improve the experience while simultaneously scaling up with covid demand - we reduced disconnection errors and feature bugs while scaling up to the vast majority of our users.Lead the charge on a new product offering assessment to provide group tutoring to for a reduced rate, doing competitive assessment, market research, pricing analysis, and user research; MVP prototyping and running a beta program; and guiding strategic go/no-go decision process with senior leadership to determine if we would further our investment.As part of a larger retention initiative, significantly improving lapsed student reactivation rate by introducing a tutor feature to reach out to past students in order to revive their relationship.

Chicago, Il, Us

InContext Solutions developed ShopperMX™ - the first SaaS based virtual visualization and research platform for category and shopper marketing managers across the CPG and retail industries. As a product manager, I lead a team to build and maintain a Web-based SaaS product line that provides self-serve 3D visualization and virtual testing of products and marketing materials in retail environments. I worked across the organization with clients, technology, data analysts, account managers, customer support, senior leaders, and an innovation team to determine the most important features and functionality to keep our platform cutting edge and efficient for our customers. As a member of the team for over 8 years, I was part of the company’s journey from 10 employees running a scrappy startup to a robust 80 person growth stage company.Some highlighted projects include:Managed the re-imagination of our data import workflow and logic for user content, resulting in an ~80% reduction in rejected content and significant increase in user satisfaction with product usability, increased renewal rates.Led a product initiative to design and implement a new user administration experience for SaaS platform, including user invitation and follow up, license management, user info management, and the introduction of groups to organize users together. Significantly reduced support issues and increased user satisfaction with that portion of the platform.Primary driver in a project to create user personas for ShopperMX and develop a better product initiative process. Results include making product decisions more user-centric and a process that gave PM’s effective tools to plan and give stakeholders a high level of transparency into the product roadmap.

Chicago, Il, Us

- Assisted UX, Developers, and Product Manager in solution-design for known business problems.- Discovered and documented business requirements for product initiatives.- Defined Stories and PBI's for developer implementation in an agile environment.- Acted as Scrum Master and Product Owner on agile develoment teams.- Coordinated and executed release and rollout activities for product features ranging from user acceptance testing, sales strategy, release notes and communication, and user and support training on new features.

Chicago, Il, Us

-Assist product manager in specification and strategy of new features for SaaS product offerings.-Coordinate and schedule development of new features in a rapid agile development cycle.-Work in parallel with UI/UX designer in design of new features and functionality, providing technical insight to implementation concerns.-Help bridge the gap between designers, programmers, and the product manager in the development process-Implementation of new features and functionality of a 3D virtual simulation platform using game technology

Chicago, Il, Us

- Design and Develop 3D virtual simulations and market research software product offerings using game technology- Manage a team of several simulation developers to execute client projects and new software/product development- Coordinate and facilitate priority management and team member advancement- Assist in strategic project planning

Chicago, Il, Us

World Layout and Scripting of virtual stores for market research.

Chicago, Il, Us

Instructed Freshmen-Juniors in Game Design and Programming as part of the Game Development curriculum.

Chicago, Il, Us

Assist in teaching a variety of Game Design courses focusing on rules design, engine scripting, and game production cycles

Chicago, Il, Us

• Coordinate with team of research analysts to create reports from gathered data.• Manage Director of Institutional Research’s appointments and meetings.• Design of reports, surveys, and presentation material for Institutional Research.

• Project coordination for installation of voice/data products and services.• Scheduling and dispatching of field engineers.• Follow-up on project process to completion and customer’s satisfaction.