Ryan Malone Email & Phone Number

Fort Myers, Fl, Us

Fort Myers, Fl, Us

Fort Myers, Florida, United States

Develop and lead data analysis for large scale RFPs for all modes of transportation including using historical data and RFP responses to forecast costs across multiple logistics providers. Provide advanced data analytics to measure shipping and spend patterns at a global level to identify cost savings and increased efficiency.Created reporting module to identify and select providers based on complex and varying weighted variables resulting in cost opportunities of more than a quarter million dollars.Developed an automated quarterly business review module in PowerBi used for all clients globally. This drastically reduced the complexity of creating and presenting QBRs for the client care team and provided clients with an interactive presentation to move efficiently between executive summaries and granular details.Designed advanced analytics dashboard that led to significant new revenue stream. The dashboard consists of various modules to track shipment activities across all transportations and identifies opportunities for cost-savings and increased efficiency.Developed a series of Dashboards and KPI reports used internally and externally.

Fort Myers, Florida, United States

Lead client relationship activities to measure and track client satisfaction. Coordinate with internal and external teams to ensure all processing steps are completed in a timely and accurate manner.

Fort Myers, Florida

As a Logistics Account Manager, I directed account management activities for a portfolio valued at $12.6M with a team of six direct reports. Some of my key contributions include:Designed a series of checks to ensure accurate billing matching client approvals and reorganized order setup within existing system reducing partial payments from as much as $65K monthly to less than$500 and achieving $0 in May 2019. Developed and implemented strategic plans aligning staff activities with organizational goals resulting in setting companywide records for total shipments and gross and net sales for the year.Established a system to double-check customer orders daily eliminating missing and delayed orders.

Fort Myers, Fl

As an Assistant Golf Professional, I spearheaded club operations during leader absence with a team of two inside staff and up to six outside staff including team leadership, inventory management, and logistics planning. One of my key contributions:Recognized for outstanding performance with rapid progression in responsibilities including ownership of the 9-Hole Ladies Golf Association and the 18-Hole Ladies Golf Association requiring planning, setup, and oversight of weekly tournaments.

Bonita Springs, Fl

As Golf Shop Staff, I Served in an apprenticeship role by providing exceptional customer service to club members and executed inventory management activities such as auditing, resolving discrepancies, and stocking merchandise

Saginaw, Tx

As a General Manager, I led carwash operations with a team of up to 20 direct reports delivering up to 30K car washes monthly. Some of my key contributions include:Developed and implemented a system to ensure accurate wash package provided and increased focus on preventative equipment maintenance contributing to the decrease in rewash to less than 4%.Implemented a direct sales approach with each customer and improved accuracy resulting in an increased revenue per customer from $4 to $5.5 achieving ~$2M in gross sales.