Ryan Fish Email & Phone Number

Charlotte, North Carolina, United States

• As a Delivery Services Manager, I facilitate software and solution delivery with development and data teams. I focus on agile approaches with an eye towards expanding existing opportunities, pragmatic implementation.
• Lead globally distributed teams implementing cloud-based solutions (GCP, AWS, Azure)
• Provide coaching and corrective actions to at-risk projects and teammates.
• Implement enterprise solution engineering to optimize business processes at global organizations.
• Influence transformational programs with focused measurement, adoption, and behavior change
• Create and implement KPI reporting (Key Performance Indicators) to improve measurement, adoption, and sustainability

Charlotte, North Carolina Area

• As a consultant, I direct, manage, and coach businesses and teams across multiple industries. I collaborate with leaders at all organizational levels to develop enterprise processes and strategies. I facilitate team.
• Manage iterative System Development Life Cycle (SDLC) for $3.6M Storis ERP implementation for acquisition data stabilization
• Influence programs and initiatives with focused measurement, behavior change, and initiative adoption to reduce delivery time to market by ~10% within 30 days.
• Analyze and transform business processes at a national retail furniture and warehousing client, resulting in logistical savings >$1M.
• Maximize client value, minimized effort, and transformed business processes, resulting in logistical savings >$1M
• Collaborate with SME teams and management to analyze and define best practice, policy and, procedure. Reduced operating risk costs by ~$1.3M

Charlotte, North Carolina Area

• As an Agile Coach and Scrum Master, I was a servant-leader for emerging and innovative technology teams in global finance banking (Ethereum and Ripple blockchain). I drove the transformation of 8 teams using Scrum.
• Facilitated scalable and sustainable behaviors and methods (code reuse and review, pair programming, minimum documentation standards) to improve release delivery and backlog use.
• Facilitated training sessions to transfer knowledge (global orchestration, blockchain and distributed ledger services), reduced onboarding time from 20+ days to 10 days.
• Reduced technical debt by 60% and release delay by 31%

Charlotte, North Carolina Area

• As a Principal Consultant, I developed and delivered Agile and Waterfall programs, products, projects, and training. I led teams to implement mobile applications (iOS, Android, Hybrid), enterprise software and.
• Mobile applications (iOS, Android, UWP, and Hybrid), enterprise software and infrastructure improvements, and mergers & acquisitions (ERP/ Applications)
• Enterprise Agile Coach and Release Train Engineer (RTE) for 165 projects ranging from small enhancements to enterprise initiatives with a budget of $8M
• Led scaled agile transformations (Scrum, Nexus, Kanban, SAFe) across multiple clients, teams, and programs
• Improved organizational processes and planning using Behavior, Test, and Unit Driven Development (BDD, TDD, UT, xDD)
• Collaborated with senior leadership of a global retail organization to foster a culture of continuous improvement and innovation, resulting in a 25% increase in customer satisfaction ratings (NPI).

DC/ MD/ NC/ SC

• As a project manager, I managed PMs and vendor teams during new store openings, remodels, and operations. I led sales and service solutions for retail operations of $24M-$98M as well as created an innovative management.
• Planned and managed software and infrastructure pilot projects (SAP HR and Oracle HCM).
• Managed support services: CRM systems, supply chain planning, finance, and POS systems (IBM 4690).
• Developed, facilitated, and executed Sarbanes-Oxley (SOX) audit compliance.
• Planned, executed, and closed SAP HR pilot store modules (forecasting, payroll, planning, and talent management) on time and on budget.
• Implemented and closed Oracle HCM pilot stores (talent management, labor management, scheduling, forecasting) on time and on budget.

Masters Of Science, Project Management, 4.0

Bachelor Of Science (Bs), Information Technology, Multimedia And Visual Communication

Graduated with Honors

Project Management Plus Certificate, Project Management

Activities and Societies: PMI and PMI Metrolina Chapter

Incomplete, General Studies