Ryan Keefover Email & Phone Number

Cambridge, Massachusetts, Us

- Partner with Product to serve as the voice of the customer and unlock value through a deep understanding of our customers’ work- Own discipline-related execution for a part or parts of the product- Frame problems effectively and champion thoughtful and efficient discovery and use of data- Ensure experience value and usability- Solve for scalability, accessibility, and international considerations- Own the experience vision for the product and collaborate to ensure a seamless customer experience that spans product groups and features- Pair with Product and Engineering to define product area roadmaps, bringing evidence to influence decisions surrounding which problems should be solved- Champion / communicate the work of our team to the company and to our discipline communities outside of HubSpot

Dubuque, Iowa, Us

- Champions UX process and procedures that drive desired business outcomes and user behavior. - Internal advocate and go-to resource for all things UX. - Develops ways to growth and expansion of the UX team. - Work with a crack team that includes UX Designers, Developers, Testers, and Business Analysts to help change the world. - Design incredible software and UX that rivals the best software you’ve ever used. - Participate in the rapid prototyping of designs. - Work with Product team members to understand the business requirements supporting the user problem. - Work with Software Engineers to understand technical requirements and constraints. - Conduct user tests to observe user behavior. - Create prototypes for use in testing UX assumptions and evaluating user behavior. - Define interaction models, user task flows, and UI specifications. - Communicate scenarios, end-to-end experiences, interaction models, user testing results and screen designs to stakeholders.

Dubuque, Iowa, Us

I head up UX research and design for all of our platforms, ensuring a great experience across mobile and web. I conduct user surveys, craft interactive prototypes, perform user interviews, and utilize the data to ensure that our apps are intuitive and beautifully designed.

- Led concept meetings, established user stories, created deadlines and defined project scope- Managed sprints in Jira, assigned tasks based on skill sets, gave direction to designers- Reviewed work, ensured brand standards were met, tested to ensure the UI is intuitive- Presented concepts at company meetings, demonstrated products through a visual narrative

- Collaborated within agile teams to determine the best user experience for each project- Utilized Sketch, Photoshop, and Illustrator to wire-frame, design, and finalize UI concepts- Created design flows and prototyped in Principle/After Effects to demonstrate final product - Passed off final designs to developers and led reviews to ensure brand standards were met - Consistently researched and implemented new trends and software to stay relevant

- Designed and maintained web presence across various company brands/products- Designed social media content locally and for overseas branches- Designed for various print materials, including a quarterly magazine and fliers- Worked with various teams to conceptualize project ideas and concepts from start to finish- Consistently researched and implemented the most current web standards and design trends

Westlake Village, Ca, Us

Creating and following sales leads Meeting and exceeding monthly sales goals Researching current market trends and product knowledge Money management Customer service/conflict resolution Weekly calling and email follow up

Maintained records, filing, and online storage of past projects Scheduled appointments and follow ups for various inspectors Provided tech support for computer issues and/or errors Offered call support and customer service for conflict resolution

The ABC Division of the Kansas Department of Revenue is the state’s regulatory authority for enforcing Kansas liquor laws. My position was toassist in keeping underage liquor sales to a minimum. This division has since been combined with another.

Associate Of Science (As), Web Design And Interactive Media

Certificate Iv, Worship And Creative Arts