Ryan Corder Email and Phone Number
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Strategic representative with 8+ years in customer service, support activities, and project management, Technical aptitude and self motivated in continuing education. Strongself-discipline, professional manner, and personal commitment to high standards and integrity.HIGHLIGHTS▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬- Proven customer service skills- Project management experience- Adaptable quick learner- Complex problem solving- FAST financial modeling certified- Excel expert- QuickBooks certifiedACCOMPLISHMENTS▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Customer Support Activities- Nominated for Support Specialist of the quarter- High sales referral submission rate- Exceeded customer satisfaction goal of 93%Project Management- Designed, developed and produced web based financial modeling training programs, which were successfully implemented by Financial Mechanics.- Manage the resolution of client product issuesLeadership- Promoted to Team Lead after 9 months of employment.
Blackbaud
View- Website:
- blackbaud.com
- Employees:
- 3481
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Privacy Specialist, SeniorBlackbaud Feb 2024 - Present
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Data Analyst, SeniorBlackbaud Jan 2020 - PresentCharleston, South Carolina Metropolitan Area- Ensure on-time delivery of client projects to meet service level agreements.- Work with many internal teams and vendors on multiple possible solution paths simultaneously to quickly resolve issues impacting client projects.- Self-initiate, improve, standardize, and maintain data processes including internal and external documentation.- Create, document, and train team members on process changes.- Give guidance to decision makers to ensure minimal process disruptions.
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Product Support Lead IiBlackbaud Jan 2015 - Jan 2020Charleston, South Carolina Area- Advanced to Product Support Lead after only 9 months (Typical time frame: 2 - 3 years)- President of BU's choice for corporate wide issue communication design team- Skillfully managed all escalated clients with 0 refund requests (2015)- Team managers choice as Knowledge Base Champion- Assist with the development of Health care product line- Train staff on upgrades and product revisions- Manage the resolution of client reported product issues- Design custom client communication strategies to overcome obstacles- Determine top call drivers and develop plans that reduce volume- Exceed expectations of goals set (2015 annual review)
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Customer Support SpecialistBlackbaud Mar 2014 - Jan 2015Charleston, South Carolina Area- Nominee for Support Specialist of the quarter- Accelerate full case load within 3 months (Team average: 6 months)- Receive top rating in the number of closed support cases (-400/Month) with the lowest reopen rates- Exceeding customer satisfaction goal of 93%- High rate of referrals resulting in 2 - 4 sales per quarter (Team average: 0 - 1) - Develop tools to increase team productivity
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Director Of Operations & ItFinancial Mechanics Dec 2012 - Mar 2014Charleston, South Carolina Area- Trained financial modeler and taught courses internationally- Developed and sold tailored training program to the College of Charleston- Implemented internet based training program for a Big 4 accounting firm- Tailored marketing webinars- Generated custom forecasting models for clients - Supported customer relation activities- Created and maintained company’s web presence- Lead administrator while President traveled -
AnalystFinancial Mechanics Sep 2009 - Mar 2014Developed financial models used in forecasting business performance, evaluating projects, securing funding, and making acquisitions. Also provide specialized FAST modeling design, financial modeling, and model review training courses for clients worldwide.
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ManagerLongerdays.Com Aug 2008 - Aug 2011Charleston, South Carolina Area- Advanced to team lead after 1 year - Selected by company president to develop marketing & business strategies- Focused on long term client's with special needs- Conducted consultations to discover needs for customized services- Organized teams to accomplish client’s objectives- Built custom tools to improve client’s productivity -
Human Services Specialist IiCharleston County Dss Jan 2007 - Jan 2008- Human Services Specialist Excellence Award at 6 months- Developed treatment plans with the mission of reuniting families- Managed 22 cases simultaneously- Participated in trial preparation
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Head LifeguardSand Dunes Club/ S. C. E. & G May 2004 - Aug 2006Head Lifeguard; schedule, train & manage Lifeguards, entrusted with an average of 80 youth per daymail clerk & deliveries, maintains pool in the off season
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Head LifeguardCollege Of Charleston Aug 2003 - Aug 2006Head Lifeguard promoted after first year; schedule & manage guards, and supervised & taught swimmers -
CouncilorBonclarken Conference Center, Flat Rock, Nc Jul 2002 - Aug 2002Presbyterian Church Camp Councilor, Supervised and entrusted with 9 youth during recreational activities and overnight
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Life GuardLeroy Springs Recreational Complex Aug 1999 - Aug 2002Life Guard and Water Safety Instructor -
Head LifeguardCity Of Rock Hill May 1999 - Aug 2002Head Lifeguard Inner-City Pool & Water Safety Instructor, Assisted with supervision and head of swim lessons program for the city. -
Swimming Lessons TeacherSelf Employed May 1999 - Aug 2000Private & Group Swimming lessons InstructorCreated a lesson plan, Advertised, Scheduled and taught swimming lessons
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Councilor In TrainingCamp Cherokee, York County Y.M.C.A Jun 1999 - Jul 1999Responsible for Eight Campers Ages 8-10, enhanced recreational experience, maintained camp facility and responsible for Camper’s Safety
Ryan Corder Skills
Ryan Corder Education Details
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Psychology
Frequently Asked Questions about Ryan Corder
What company does Ryan Corder work for?
Ryan Corder works for Blackbaud
What is Ryan Corder's role at the current company?
Ryan Corder's current role is Privacy Specialist, Senior CIPM at Blackbaud.
What is Ryan Corder's email address?
Ryan Corder's email address is rc****@****ech.com
What is Ryan Corder's direct phone number?
Ryan Corder's direct phone number is +184360*****
What schools did Ryan Corder attend?
Ryan Corder attended College Of Charleston.
What are some of Ryan Corder's interests?
Ryan Corder has interest in Social Services, New Technology, Children, Boating, Business Development, Outdoors, Snow Skiing, Camping, Dogs, Animal Welfare.
What skills is Ryan Corder known for?
Ryan Corder has skills like Microsoft Excel, Financial Modeling, Marketing, Microsoft Office, Strategy, Business Analysis, Powerpoint, Data Analysis, Financial Analysis, Budgets, Customer Service, Research.
Who are Ryan Corder's colleagues?
Ryan Corder's colleagues are Leah Niblett, Bianca Alcantar, Spencer Murphy, Paula Massa, Sarah Deering, Colleena Anderson, Raney Allen.
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