Ryan Pratt Email & Phone Number

Grand Rapids, Michigan, United States

Utilized strong communication skills and social cue awareness to direct discussions in a more efficient manner in high-pressure situations, strengthening mutual respect among participants. Officiated over 250 ice hockey games across several age groups and skill levels, using quick judgment to create and maintain safe, competitive, and fair gameplay for.

Grand Rapids, Michigan, United States

• Audited freight invoices for actual vs expected costs to highlight discrepancy causes and identify common overspending factors uncovering possible cost savings of 5%
• Spearheaded sales win-rate analysis across product style and region to highlight sales expansion opportunities and areas for improvement contributing to strategic sales optimization
• Updated and maintained container information within the company’s CRM system, improving data accuracy and accessibility for logistics and supply chain teams

Greensboro--Winston-Salem--High Point Area

• Constructed sales pitch, implementing personalized pitch hooks, assumptive questioning, and active closing strategies resulting in 400% increase in completed sales over final 2 weeks
• Designed service contract for new clients, outlining selected treatment, guaranteed pests, chemicals used, date of service, and payment details achieving 0% client turnover post-signing
• Advanced customer communication skills across 2000+ prospective client interactions, developing greater self-confidence, resilience to adversity, and active listening

Grand Rapids, Michigan, United States

Collaborated in teams of 3 to develop robust error checking system with increased role granularity and review points to reduce company monetary manufacturing waste by 60%. Developed manufacturing error reports for faulty equipment and part development with concise diagnostic assessment to minimize downtime and mitigate future errors. Created over 5,000 car.

Grand Rapids, Michigan, United States

Optimized grocery tracking strategy for online customer pickup orders by diversifying go-tosearch outlets to decrease “not in stock” designation rates by 100% over 2 weeks. Provided customer support to around 1800 individuals including item selection, store navigation, and product pricing to boost shopping efficiency and customer satisfaction

Bachelor'S Degree

Graduated, High School/Secondary Diplomas And Certificates

Activities and Societies: National Honor Society; Varsity Hockey; Varsity Soccer Graduated Summa Cum Laude