Ryan Wien Email & Phone Number

New York, Ny, Us

Wallingford, Connecticut

• Responsible for user story creation and backlog prioritization for all Marlin products. Crafted persona-based user stories that addressed feedback and requirements of customers and internal stakeholders. • Served as de facto Scrum Master for Product and Development teams. Planned and facilitated all agile ceremonies including stand ups, demos, retrospectives, design critiques, and user story grooming/tasking. Worked to remove team blockers by answering questions regarding user story intent and design.• Assisted in the planning, facilitation, and review of usability testing with customers for future product improvements.• Assisted in creation of UI and UX product designs to improve conceptual visualization when presenting user stories.• Responsible for creation of release notes, detailing released product changes for both internal and external audiences. Assisted Marketing with the development of a customer targeted email following product release.

Led a team of five professionals in planning, staffing, deploying, tracking, and executing 100+ customer events per year. Served as primary lead retrieval liaison to clients for training, customizations and escalations.

Wilton, Ct

The Senior Lead Retrieval Analyst works with clients within the event industry, as well as with teams inside Lanyon Solutions to deploy software and hardware at tradeshows and conferences worldwide. Responsibility focuses on event technologies managed by Lanyon and their use pre, during, and post event, for a wide range of clients and industries worldwide. This role involves a high level of client interaction to support the event success.

Wilton, Ct

Wilton, Ct

Active Network provides technology to organizations throughout the world that run activities or manage facilities. From online registration to transaction processing to marketing services, Active drives an increase in attendance and revenue for our clients. Our comprehensive event, participant, and resource management solutions are designed to help organizations simplify business operations and reduce costs. We make it easier to get things done and because of that, our clients are more profitable and more focused on their efforts within the local community.

Irvington, New York, United States