Saachi Makkar Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We reduce MSK pain, opioid use, and surgeries by pairing advanced wearable technology with a comprehensive clinical care team, including doctors of physical therapy, physicians, board-certified health coaches, and more. Available to millions of members, Hinge Health is the #1 Digital MSK Clinic for health plans and employers, including Boeing, Salesforce, and US Foods. Hinge Health has raised $436M to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle and more. We’re hiring! Join us at hingehealth.com/careers

• Sized the impact of using ML technology, as opposed to manual agent tagging, to label operational case data, and secured buy-in from ML modeling team and front end engineer to implement the ML prediction in the product’s UI to automate operational flows • Ideated the need for for a dedicated ML Data Labeling team and secured vendor resources to produce ML training data to improve ML prediction - growing the team of agents six-fold from a headcount of 8 agents to 47 agents• Technically program managed sprints and unblocked tasks by re-prioritizing initiatives and coordinating with different teams

• Informed product roadmap and feature prioritization utilizing customer support case data insights to to improve product quality and user experience• Ideated and specified requirements for automating access to a specific buying type on the FB Ads Platform, saw it through product launch which lead to a reduction in product confusion of 6%, for an issue that 8.6K ad accounts previously encountered• Reduced tech debt and introduced “quality culture” by driving Better Engineering quality sprints

San Francisco, Ca, Us

• Meet with key stakeholders, including the company’s CEO and CFO, to establish product roadmaps and ensure cross functional alignment of management’s priorities with development operations during a technological business transformation• Query and analyze user data to determine usage of application components, and present findings to management to inform product development decisions• Manage 5+ projects at once and work with software engineers and QA analysts, both in-house and off-shore, to implement new product features and required bug fixes• Script the SQL backend, draft technical specifications, and use Photoshop to design UI mockups for the firm’s new software• Create ETL processes to automate data manipulation and loading processes from a legacy application to new production databases• Train 100+ consultants of all tenures on advanced technical competencies of SQL, especially in regards to running complex queries for analyzing data, and on how to use a data driven application that is built on a SQL backend• Confer with the end user through leading focus groups and trainings to ensure user satisfaction and understanding of the tool• Successfully migrated 54% of the company’s projects onto a business intelligence tool, using resulting in a user base of 200 users to date, with ongoing migrations in the pipeline• Create and manage product roadmaps to set and communicate long-term vision and strategy for components of the company’s business intelligence tool, more specifically pertaining to workflow, project and user dashboards, and company reporting structure• Work with developers and QA analysts, both in-house and off-shore by providing specifications to implement new tools, suggested features, and required bug fixes through management in JIRA. • Manage application release by coordinating schema changes within the back end SQL Server, and validating the UX by testing in both staging and production environments

San Francisco, Ca, Us

• Conducted comprehensive revenue cycle analyses for 6 hospital systems across the US, and travelled to client site to present data-driven insights and process improvement solutions to C-Suite client executives • Engaged as direct client contact to maintain the client relationship for the project’s engagement, and to yield research based questions requiring certain revenue cycle expertise• Leveraged SSMS and Microsoft Excel to analyze project revenue trends and project profitability to inform senior management of internal project staffing needs• Developed strategic weekly and monthly project plans to achieve forecasted goals and motivate the team to meet those goals• Provided career development for associates and assigned tasks that met project needs while meeting career development goals• Built a business intelligence tool for the company’s internal Worker’s Compensation Legal team to track outstanding cases within Microsoft Access• Led orientation training to deliver an overview of the company’s work and expectations to assist in the onboarding of over 100 new associate consultants in 2017

San Francisco, Ca, Us

• Created SQL-based claim pricing algorithms and models to mine large data sets and identify insurance-payment errors• Analyzed large data sets to identify revenue compromising trends and recommend long term solutions to hospital administrators• Prepared monthly internal and external financial reporting to inform management of project progress and profitability • Negotiated with commercial and government payers to recover several hundred thousand dollars due to hospitals

Berkeley, Ca, Us

• Coordinated programs for over 600 international students at an institution dedicated to fostering intercultural relations and respect for a world of better understanding • Engaged in outreach and marketing efforts for promoting events through the use of social media platforms

Berkeley, Ca, Us

• Actively seek local entrepreneurs who are looking for funding to expand their business practices, and advise these individuals through the process of obtaining a 0% interest loan through a crowd-funded platform• Meticulously analyze financial statements and interview clients to have endorsed 6 clients for microloans, totaling to the disbursal of $26,500 from lenders to borrowers, on behalf of Microfinance at Berkeley, with a 100% repayment rate

Washington, District Of Columbia, Us

• Communicate the value of the services of a healthcare-specialized firm that works with more than 25% of hospitals in the U.S., either through performance technology platforms, consulting services, research and insights, or talent development • Produced a solution to the company’s problem of recruiting and retaining talent, through researching and conducting a cost-benefit analysis of implementing a paid summer internship program, and presenting the idea to company executives

Washington, District Of Columbia, Us

• Reviewed business plans and wrote recommendations for companies on how to be approved for a long term and low interest rate loans from OPIC, an independent U.S. financial institution that promotes economic development• Conducted financial analysis of excel based financial models in order`` to determine the strength of an existing business and the feasibility of future business plans

Berkeley, California, Us

• Directed the policy department of a student run, not for profit business, and made decisions impacting business development and operations working in a team as 1 of 15 board members• Individually evaluated the risks and legal implications of adopting certain policies, and advised the board of directors, resulting in the adoption of the Cottage Food Act, enabling licensed community members to sell products in the store

Berkeley, Ca, Us

• Communicate efficiently with officials of Berkeley’s university and local government through active listening and questioning, to achieve an accurate understanding of an issue, to write for the city of Berkeley’s official newspaper • Navigate university and state databases, analyze legal, personal, and quantitative records.• Publish about 2 articles a week for nationally awarded newspaper with 42,000 print readership and online article page views of approximately 450,000 per month

Berkeley, California, Us

• Actively outreached to a diverse student body population to convey the platforms of the senate candidate• Organized the senior staff, created campaign strategies, and communicated internally to ensure that all members of the team were doing their part

Bachelor Of Arts (B.A.), Economics

Minor, Public Policy Analysis