Certified Salesforce Administrator with a proven track record in enhancing operational efficiency and driving revenue growth. With extensive experience in team leadership and project management, I've successfully led initiatives that streamline processes and foster clear communication across teams and with clients. My recent role involved designing and implementing scalable B2B business models, configuring complex Salesforce processes, and creating insightful sales dashboards.As a General Manager in the hospitality industry, I optimized operations, significantly reduced costs, and increased staff retention by creating supportive and inclusive environments. I have a history of successfully launching new venues, managing daily operations, and training large teams to achieve high performance.I'm passionate about continuous learning and development, evidenced by my Salesforce certifications and numerous Trailhead Superbadges. I thrive in dynamic environments and am eager to leverage my skills to contribute to the success of new initiatives and projects.