Progressed at Fold7 from a Receptionist/People Assistant to People Coordinator within six months. Working in a small team, alongside the People Partner, to create the best experiences for our people across the Talent Agenda.• Go to person demonstrating a collaborative and nurturing attitude at all times, whilst ensuring a diligent, mature and sensitive approach to confidential information• Owner of employee administrative lifecycle; recruitment through to offboarding• Manager of HRIS (BambooHR), ensuring employee data was kept up to date to deliver audits and dashboards for Leadership meetings• Lead and maintained IPA accreditation:o Drafting strategic development planso Scheduling and delivering inductionso Coordinating internal and external learning programmeo Managing career conversations, bi-annual self and manager assessments and quarterly peer feedbacko Recording activities for CPD diaries• Cultivated wellbeing initiative; compiling monthly e-newsletter content, leading informal chats and coordinating unique activities• Coordinated agency events – summer and winter parties through to bridal and baby showers, maintaining key cultural rituals

• Represented a variety of client accounts including Secret Escapes, Not on the High Street and Hilton London Bankside• Developed and maintained budgets to deliver assigned account tactics and projects, resulting in improved work quality• Cultivated media relationships and maintained client presence with key media targets• Drove and managed account teams to produce campaign deliverables

• Represented a variety of client accounts including Tesco, Hendrick’s Gin and Showcase Cinema• Dealt directly and professionally with clients and the media• Responsible for the Splendid Futures Intern programme:o Point of contact for all interview coordinationo Handling the onboarding of new hireso Supporting the interns on the fundamental skills of PR / procedures expected of the agency• Supported campaigns from start to finish, with a high level of detail and to deadline• Researched, wrote and distributed high-quality press releases and news alerts, securing regular coverage• Developed and presented client proposals and reviews confidently• Media relations at client events including Tesco’s Christmas in July showcase• Proficient Microsoft Office knowledge, using Outlook, Word, PowerPoint and Excel on a daily basis

• Assisted with coverage cutting and mounting, creating reports for clients• Assisted with sample preparation for specific clients, processing and mailing• Provided social media calendar reports for clients, organising social content for Twitter and Facebook accounts with the use of Excel and Edgar• Regularly researched for feature opportunities, sourcing magazine content where clients could be placed for coverage• Sourced upcoming makeup artists and beauty bloggers for collaborations • Undertook CRM data entry, updating all database contact details

• Assisted and organised University open days and events for the Faculty of Creative & Cultural Industries. Acted as a guide to provide tours of university facilities

• Researched suitable vacancies and updated the university placement website for FCCI• Managed university social media accounts (Facebook, Twitter and Hootsuite) to promote student placements

• Promoted the brand through the company's social media handles• Responsible for customer liaison through the company's social media handles

• Provided high quality customer service, dealing with clients and the general public and experience with handling enquires• Responsible for making payments, answering phones, booking appointments and ensuring a professional exterior whilst dealing with clients• Dealt with the filing and dispensing of medicines under veterinary surgeons’ supervision• Assumed an active role in organising, keeping the practice tidy and office utilities clear

Worked with a large team of staff to provide high quality customer service in a busy work environment • Responsible for taking payments on products and dealing with the general public• Assisted with customers, helping in fitting rooms, dealing with customer requests and giving advice on products• Organised the products, experience in visual merchandising and ensuring displays and products were tidy and well presented• Dealt with various situations during busy periods particularly during sale times, enabling efficient work, good time management and organisation • Provided front cover, making sure customers were welcomed to the store, dealing with security situations and ensuring to be friendly and approachable to customers