Samantha Archer Email and Phone Number

Director of the Oneida Indian Nation High-Stakes Bingo Program at Turning Stone Resort & Casino.Director of the Oneida Indian Nation bingo program, reporting to the Vice President of Games.Oversee all aspects of Bingo operations, and effectively manages a team consisting of Bingo Managers, Bingo Supervisors, Bingo Callers, and Bingo Representatives.Key Responsibilities include Interviewing, hiring, training, system operations, scheduling, cash handling… Show more Director of the Oneida Indian Nation High-Stakes Bingo Program at Turning Stone Resort & Casino.Director of the Oneida Indian Nation bingo program, reporting to the Vice President of Games.Oversee all aspects of Bingo operations, and effectively manages a team consisting of Bingo Managers, Bingo Supervisors, Bingo Callers, and Bingo Representatives.Key Responsibilities include Interviewing, hiring, training, system operations, scheduling, cash handling, balancing, budgeting, promotions, program creation, team and operational performance reports, accounting and SOP preparation, editing and MICS compliance.Creating and implementing new procedures that create add efficiency, while also improving the guest experience and line reduction. Included, mobile sales on the floor, and advanced sales.Finding, reviewing and recommending new offerings to increase revenue, and excitement in the bingo hall, include the addition of event tickets and big events like Mother’s day Designer bag bingo and $350K summer blowout. Show less

Chief Operations officer of the Pechanga Bingo program, reporting to the Vice President of Slot Operations.Oversee all aspects of Bingo operations. Key Responsibilities include Interviewing, hiring, training, system operations, scheduling, cash/credit handling, balancing, budgeting, cage/vault, controlled inventory room, team and operational performance reports, accounting and SOS preparation, editing and MICS compliance.“Expert” with the operation of the bingo console… Show more Chief Operations officer of the Pechanga Bingo program, reporting to the Vice President of Slot Operations.Oversee all aspects of Bingo operations. Key Responsibilities include Interviewing, hiring, training, system operations, scheduling, cash/credit handling, balancing, budgeting, cage/vault, controlled inventory room, team and operational performance reports, accounting and SOS preparation, editing and MICS compliance.“Expert” with the operation of the bingo console, Game Control™, video flashboards, monitors, printers, microphones, public address systems.Oversee and effectively manages a team consisting of Bingo Shift Managers, Supervisors, Seniors, Bingo Callers, Bingo Clerk's.Provides leadership and acts as a role model for the Bingo team, practicing the highest standards of integrity and honesty and setting high ethical standards, while promoting a fun and inviting atmosphere for both team members and players Show less

Manages and oversees all aspects of Slot Departmental and Divisional training with direction from both the Director and VP of Slot Operations. Responsible for the day to day overall training functions which include; identify and analyze learning gaps, design and develop training curriculum, for all employment levels within the Slot Division, implement and facilitate training programs, and evaluate the effectiveness of training. I maintain accountability of all training content and quality… Show more Manages and oversees all aspects of Slot Departmental and Divisional training with direction from both the Director and VP of Slot Operations. Responsible for the day to day overall training functions which include; identify and analyze learning gaps, design and develop training curriculum, for all employment levels within the Slot Division, implement and facilitate training programs, and evaluate the effectiveness of training. I maintain accountability of all training content and quality, ensuring high quality instruction, and implement training policies, programs and schedules. In addition I assists the Director and VP of Slot Operations with ongoing and upcoming project initiatives . Show less

Responsible for the development and training of all aspects of Table games. From game protection to table management, For all levels of the table games teams. Line level dealers to Table Games Leadership.