Working on the state significant Sydney Biomedical Accelerator and various other projects supporting health and medical research and innovation as a core member of Sydney Research and Sydney Innovation Precinct for Health Education Research (SIPfHER)

Dual role at the Agency for Clinical Innovation (ACI) and the Office for Health and Medical Research (OHMR) at the Ministry for Health (NSW Health) Managing the transition of, and governance for, medical innovation and research precincts across NSW (a program of work)Managing strategic partnerships to drive clinical innovation in the state health system

• Discovered growth opportunities with an addressable market of ~$100M in logistics & real-estate sectors• Ideated solutions using an Agile test & learn approach, creating a significant growth opportunity for Hitachi, whileworking across the explore, discovery, ideation, design, validation process

• Researched ways to maximise the customer’s realised value, particularly by expanding in to the mental health and wellbeing offering as part of their portfolio solution• Identified key industry trends and determined the market size of the employee mental health and wellbeing market in Australia and New Zealand• Drew insights to demonstrate the commercial importance of Sonder pivoting their existing capabilities to addressing mental health concerns, in addition to managing physical… Show more • Researched ways to maximise the customer’s realised value, particularly by expanding in to the mental health and wellbeing offering as part of their portfolio solution• Identified key industry trends and determined the market size of the employee mental health and wellbeing market in Australia and New Zealand• Drew insights to demonstrate the commercial importance of Sonder pivoting their existing capabilities to addressing mental health concerns, in addition to managing physical health and wellbeing for enterprise employees Show less

• Product-Market Fit: Validated the need for the product by reaching out to several different stakeholders including agronomists and protected cropping farmers • Audience & Buyers: Determined elements of the customer journey – awareness of problems, search for possible solutions, evaluating options, purchase decisions and customer advocacy through this process.• Competitive landscape analysis• Market size analysis

• Devised a scalable and holistic program to enable innovation in the Royal Australian Air Force• Built on knowledge from research and user interviews to develop a workable solution for innovation

Strategy• Product Strategy: Found gaps in the offerings based on insights from customers – increased offerings through international partnerships - grew the product portfolio • Marketing: Enabled a new customer-first marketing cycle that included more effective communications strategy & revamped online presence, marking a surge in business enquiries• Sales: Moved to a hybrid company-distributor approach system - improved representation and maintained the business of high revenue… Show more Strategy• Product Strategy: Found gaps in the offerings based on insights from customers – increased offerings through international partnerships - grew the product portfolio • Marketing: Enabled a new customer-first marketing cycle that included more effective communications strategy & revamped online presence, marking a surge in business enquiries• Sales: Moved to a hybrid company-distributor approach system - improved representation and maintained the business of high revenue, long-term clients • Customer Experience & Advocacy: Improved customer-satisfaction levels through higher customer adaption – used on-boarding processes and on-going engagement through the customer’s lifetime• Operating Model: Improved the top-line and bottom-line of the business through increased revenue and smarter cost-restructuring activities Execution• Improved representation in new territories by 1000% by adding channel partners • Increased sales by $220,000 USD by securing contracts with Tier-I clients such as Honda, ITC, Suzuki• Boosted customer reach and satisfaction levels by 200% by aligning cross functional objectives across sales, coordination and service teams and using web-based marketing & service support systems• Built strong relationships to nurture long-term growth and built confidence in the products through customer-success reviews and timely resolution of problems• Reduced inventory costs by developing common platforms, enabling part-sharing • Managed change projects & processes by working with impacted stakeholders Show less

• Provided solutions for critical corrosion problems to Tier-II clients such as Castrol, Lubrizol & Godrej • Increased reach through three new channel partners in territories around Mumbai• Managed requirements of existing clients across industries, securing business worth over 10% of the entire region’s target • Increased customer awareness and advocacy through initiatives such as information seminars