I am an operations leader with over 13 years of experience in optimizing organizational processes, developing measurement systems, and building infrastructure to maximize business results. My career includes managing end-to-end operations, overseeing transitions, and leading high-performing teams.As the Manager of Order Management at VMware, I oversee multiple lines of business across the Americas, manage a large team, and drive KPIs and quarterly business reviews with global leadership. I excel in streamlining processes to enhance operational efficiency.I have a strong track record in communication, talent development, and coaching. I successfully integrated diverse M&A processes into VMware’s Order Management team, significantly improving operational efficiency.My expertise includes order management operations, process improvement, project and program management, and building strategic partnerships. I am skilled in conflict resolution, decision-making, and maintaining strong relationships across all organizational levels. I am proficient with MS Office, Oracle EBS, and SFDC.I hold an MBA in Marketing & Finance from Kohinoor Business School and am a certified Project Management Professional (PMP). I have received numerous awards for my contributions to process excellence and people management.I am passionate about driving operational excellence, fostering team growth, and building synergies with global stakeholders. Always seeking new challenges and opportunities to grow personally and professionally. Let's connect and explore how we can drive success together.