Sam Gregory Email & Phone Number

England, United Kingdom

Brighton, England, United Kingdom

Providing L2 end-user support and participates in various technology initiatives & projects. Duties include the day-to-day support of internal end-users globally, addressing incidents & requests, mostly from users based locally in the US. Providing remote and deskside support for Windows, Apple, and Linux users and help maintain & manage end-user services.

Greater Brighton And Hove Area

London, England, United Kingdom

Providing expertise and support to xplors five business verticals. Work hand in hand with internal stakeholders to help them overcome obstacles by understanding their unique goals and challenges, so they can focus on what really matters - helping our customers succeed.Reporting into the Head of Development responsible for providing support to internal.

Secondment role - 3 Months paternity coverAim is to ensure that our client solutions are set up such that errors are minimised over time, help solve the issues that do arise and to drive technical and process improvements such that issues are reduced over time. This with technological depth but that also have the ability to be strong in managing client.

Transitioning from Harlands Group - TSG to Xplor. In my role you require understanding of procedures that apply to everyday support issues/needs. For instance, FAQs, common difficulties, and time-sensitive queries.Focused on the User Experience (UX) taking full ownership for all role-based activity to ensure any open items are resolved to a client.

Remote

Haywards Heath, West Sussex, United Kingdom

• Key clients I managed was Marriot Hotels and Britannia and co supported Energie fitness, Xercise 4 Less, JD sports and Anytime Fitness.For the last year, I have worked in multiple markets within Europe and more.
• Exceptional account management; maintaining frequent contact with client portfolio by scheduling regular service review calls and meetings
• Preparation and delivery of detailed client reports using Microsoft Word and Excel
• Maintaining the accuracy of company CRM systems, ensuring client records are kept up-to-date
• Completion of all administration in strict compliance with GDPR regulations
• Smooth resolution of case enquiries and issues; liaising with internal departments to assist in the delivery of contractual service standards and ensure continual customer satisfaction and loyalty

Haywards Heath, West Sussex, United Kingdom

Haywards Heath, West Sussex, United Kingdom

Joined the main roster for The Last Resort for Battalion19447th - Victory LAN Ghent

Joined Demise and competed in their main roster for Battalion19441st - Blitzkrieg EU Community League - Demise - $354.472nd - Battalion 1944 Major Alphen - (Demise) $150003rd - Gallantry Events Budapest - (Demise) €1000

Haywards Heath, West Sussex, United Kingdom

Southwick, West Sussex, United Kingdom

Haywards Heath

Work, as part of a small team, under the direction of the Service Desk Team Leader, on maintenance tasks, administration, and day-to-day problem resolution to ensure that all sight savers business customers, both in the UK and overseas, enjoy the benefits of high quality IT Services and have Access to all the IT systems they to carry out their own jobs.The.

Ardingly, RH17 6SQ, West Sussex, England

· Responsibility for installing, upgrading, configuring, testing, maintaining and troubleshooting hardware and software including VMWare & Microsoft servers, HP workstations, various types of BYOD devices, HP SANS, Lexmark printers, Smoothwall firewall, HP switches, ISAMS Management System, WCBS Pass finance system, Network Sentry access control system.

https://esports-news.co.uk/2016/06/21/endpoint-org-overwatch-csgo/Joined Endpoint main roster for their first CSGO roster.17th - Multiplay i58, Birmingham, UK

Joined JTF to form their main roster for Call of duty 41st - The party 13, Beursgebouw Eindhoven, Nederlands - €10002nd - Brussels Lan#2, Botkamp, Brussels, Belgium - €10002nd - The reality XV, Assen, Nederlands - €2502nd - Brussels Lan, Botkamp, Brussels, Belgium - €10002nd - OutPost onFire!, Antwerp, Belgium - €1000

Haywards Heath

Maintain sole responsibility for all sales and manage B2B computing sales. Serve in a consultative role to provide clients hardware and software solutions for this system integration company with its own line of distributed process control equipment·· Achieved 100% year-to-date for sales goal in 2013.

Competitive admin for cybergamer assisting with escalations, case reviews and running and maintaining events for call of duty 4 promod.

Main duties were assisting with competition / case reviews / escalation and also some graphic designer work for forum posts on Cybergamer.org and Tek-9.org.Vita nova was a community hub dedicated to grass roots esports for call of duty titles.

Certificate And Diplomas In Ict Professional Competence, Computer/Information Technology Administration And Management, Distinction

Apprenticeship offered by Ardingly college in partnership with Central Sussex college

As And A Level, Communication And Media Studies, Film Studies

Geography, Maths, History, English, It, Science Core And Additional, Citizenship

Activities and Societies: Cricket, Football, Rugby, Hand Ball, Basket Ball