Sam Mccall Email & Phone Number

New York, United States

New York, New York, United States

Boston, Massachusetts, United States

2023 Rookie of the Year As a sales engineer, I serve as an expert on all things mabl and an advisor on software quality for my prospective/active customers. I support the Enterprise and Commercial go-to-market teams by leading technical qualification & discovery, product demos, and hands-on evaluations (POVs, custom workshops, pilots).I support customers across a variety of industries/verticals, so no two days are the same. You might see me creating custom demo content for a customer's unique use-case, sharing customer feedback to our product team, or deep-diving on infrastructure with a customer's security team for an RFP.I'm the proud founder and leader of queer at mabl, an Employee Resource Group for queer-identifying mabl employees.

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Responsible for authoring and executing 400+ detailed technical tests to ensure each build of the hardware and its associated iPhone application operates as intended• Gather data from beta test and onboarding sessions to develop strategies for effective customer service and technical assistance guidelines• Coordinate with each team daily, rapidly integrating new features into existing tests

Remote

• Provide technical support via phone, email, and Service Now ticketing system for over 8000+ employees nationwide by diagnosing end-user errors and troubleshooting solutions using existing documentation• Responsibilities include: creation and administration of employee user accounts including Active Directory and Exchange email accounts; installation and management of company VPN and Virtual Desktops; managing access to clinical applications while maintaining HIPAA-compliant security measures• Successfully and rapidly transitioned non-clinical staff to a remote-work setup while continuing support for essential healthcare employees on-site and complying with emergency response guidelines

Los Angeles Metropolitan Area

Greater Los Angeles Area

• Cover heavy phones and scheduling for both the talent agent and their clients• Submit and tracked confidential materials for 300+ clients while coordinating up to 25 time-sensitive projects• Deliver script coverage and character breakdowns for agents and coordinators while maintaining strict deadlines

Greater Los Angeles Area

• Work with assistants to create casting books, submit auditions and update reels for clients while meeting strict project deadlines• Facilitate tapings for high-profile clients in a professional manner• Shadow assistants to learn rolling calls, setting appointments and the intricacies of an agency

• Assist visitors with their visit to Boston University by answering questions, providing contact information for specific programs, ensuring comprehension of their campus visit, and offering personal advice and experience• Speak on behalf of the university in information sessions to an auditorium of prospective students and families about student life, academics, study abroad, and the overall Boston University experience• Give hour long campus tours about the different programs available, student life, and campus layout while answering any questions families may have throughout the tour• Assist with administrative duties and answer telephone calls and emails from prospective families about Boston University

• Complete academic year projects related to University Orientation and its associated programs, including Parents Weekend and the Brashears & Trotman Leadership Award• Coordinate with academic and administrative departments to build new programs and maintain existing relationships• Serve as liaison between Orientation and incoming students and parents, fielding questions and addressing their individual needs

• Led groups of students through Orientation program, ranging in size from 10-18 • Conducted small group discussions with students, parents, and families about university policy, resources, and environment• Fostered an environment to help students develop an identity as BU community member

Newton, Ma

• Executive Producer of "That's The Law", a legal talk show that has aired for 20+ years• Directed teams of camera and sound operators during live shoots for community television• Facilitated communication between crew and guests to help the show run smoothly• Taught new members how to use studio facilities and relevant computer programs

• Manages and coordinates entertainment for corporate events and private parties of up to 500 people• Works with clients to plan unique and individualized events that cater to their needs• Oversees setup and execution of each event’s programming and entertainment

Bachelor Of Arts (Ba), Mathematics And Computer Science

Activities and Societies: Delta Kappa Alpha Professional Cinema Fraternity, WTBU Student Radio, Student Admissions Representative

Bachelor Of Science (Bsc), Mathematics And Statistics

Activities and Societies: School of Mathematics Student Representative, Ultimate Frisbee, UEA Chamber Choir, LiveWire Student Radio