Operations Analyst
CurrentDesigns systems, procedures, forms, and work measurements and training materials to effect methods improvement, work simplification, improvement of manual processing, or for adaption to computer processing; Designs or manages control reporting systems for use in unit measurement for evaluation of performance and for determination of staffing levels; Restack daily staffing levels and /or recommend staffing levels to section head; Study operational problems such as office space utilization, equipment utilization, management reporting systems, staffing patterns, and prepares written recommendations for changes and/or improvements; Develops project plans to achieve established objectives and time schedules; Write and/or edits manuals for uniform use of new or revised procedures and policies including the development of training materials.Evaluate technology solutions and assists in the implementation of new or upgraded technology including writing test scripts and conducting User Acceptance Testing;