Take full responsibility for the performance of my Cluster including standards and employee engagement levels, customer service and the delivery of new initiatives and projects at a local level. Create resource plans for my area to meet the needs of the business and agreed budgets. Agree and sign off area payroll. Work alongside all relevant stakeholders to ensure all identified issues are effectively managed within agreed timeframes. (including audits, loss prevention reports and HR activity) Control operational costs as defined by Regional Manager. Assist with commercial activities to drive EBITDA performance. Monitor training activities ensuring my staff are completing all modules. Conduct Monthly Health and Safety Audits. Responsible for the leadership & management of all my direct reports setting clear direction and standards, continuously reviewing performance against expectations, providing motivation & coaching supporting and addressing any gaps in performance Ensuring the health, safety and welfare of colleagues and customers by checking equipment or systems of work are safe and without risks to health, there are arrangements to ensure the safe use, handling, storage and transport of articles and substances and there is guidance, training and supervision for all colleagues. IOSH Trained

Full P&L responsibility.Staff recruitment, training, support and where required disciplinary and grievance hearings. Full H&S responsibility, COSHH and HACCP Full revenue responsibility, including driving sales by upselling, introducing new lines, promoting to external groups and leading the team to exceed all KPIs.Cashing up and cash collection audits.Presentation of the whole store.Loss preventionStaff Rota and payroll