Sandy Hung Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

• Represent 2 C-suite executives with poise and diplomacy in all facets of internal and external communication.
• Deliver executive assistant duties: email and calendar management, expense reporting, travel coordination.
• Lead department meetings to develop action plans, track workstreams, and to identify blockers and resolutions for priority areas.
• Create department objectives and key results (OKRs), monitor performance, and devise a plan to course correct when needed.
• Plan and facilitate in-person and hybrid events: leadership off-sites, training sessions, and social functions

Denver, Colorado

• Provided administrative support to the Child Care Licensing Unit.
• Served as the first point of contact for the Unit, makes recommendations, and is responsible for handling sensitive and confidential information.
• Utilized Google Sheets to create and update project work plans and schedules.
• Coordinated communications associated with change management to impacted stakeholders.
• Developed regular status reports for projects.
• Assessed project risks and develops risk mitigation strategies.

Greater Denver Area

Dog walking, pet sitting, and adoption counseling services.

Greater Denver Area

• Managed the day-to-day operations for the Boulder and Denver offices.
• Utilized Google Suite programs for daily operations
• Tracked and maintained the budget for office operations.
• Created and updated work plans for projects.
• Provided regular status updates for projects.
• Created documentation and training materials for change implementation.

Greater Denver Area

• Provided consultative and technical support to increase clients’ knowledge of the software and increase retention rate.
• Utilized ZenDesk to create and manage help request tickets.
• Utilized Jira to track bugs.
• Composed technical help documents and training materials for clients.
• Established policies and procedures for the Advocate team.Accomplishments
• Maintained a 98% customer satisfaction rating.

Denver, Colorado

• Served as the Secretary for the Board of Directors in a volunteer capacity
• Managed the creation and transition for the new external and internal facing website.
• Mentored and train new volunteers.
• Volunteered as an animal-assisted therapy team.

Denver, Colorado

• Served as the Office of Children, Youth and Families’ first point of contact for citizens, legislators, Governor’s Office, federal, state and county elected officials, and other stakeholders.
• Created, revised, and implemented office policies related to workflow, coverage, correspondence, and timeliness.
• Utilized Google Sheets and Smartsheet to create and update project work plans and schedules.
• Led, managed, and implemented projects.
• Coordinated communications associated with change management to impacted stakeholders.
• Created documentation and training materials for change implementation.

• Served as the first point of contact for faculty, staff, and students.
• Enforced compliance of policies and procedures set forth by the department and the University.
• Managed and created work plans for projects.
• Utilized Granite software for database entry, conducting the animal census, and processing cage card requests.
• Researched, implemented, and managed the EMS Room Reservation software
• Create spreadsheets and input data using Microsoft Excel and Microsoft Access.