Hire, train, and evaluate personnel in the store, promoting or firing workers when appropriate. Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, or videos.

Assist store manager in all daily and monthly tasks. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Enforce safety, health, and security rules. Plan budgets and authorize payments and merchandise returns. Plan daily and monthly goals.

Perform administrative tasks, such as maintaining records and handling policy renewals. Call policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Ensure that policy requirements are fulfilled, including any completion of appropriate forms. Calculate premiums and establish payment method.

Responsible for the set up and merchandising of the store for grand opening.Achieved number one store opening for Sephora Inside JCPenney June launch out of 23 stores in the country. Inventory stock and reorder when inventory drops to a specified level. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Log all damages into the system and properly dispose of damaged items.

Instruct staff on how to provide a positive customer experience. Train staff on how to handle difficult and complicated sales. Offer specific training to help workers maintain or improve job skills. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Maintain records related to sales and customer experience.

Direct line supervisor for 20 Airmen. Perform security for 150 launch facilities; totaling $3.3B in vital assets. Direct security for open launchers and launch facilities under maintenance. Provide security for in-transit Protection Level 1 nuclear weapon movements traveling to/from the missile field.