Sara M. Email & Phone Number

-I built and nurtured healthy relationships with the clients of VitalStorm Marketing by accepting, delegating, and executing requests in a fast and efficient manner. -I communicated with clients regarding their needs and requests through phone calls, emails, and support tickets. -I assisted VitalStorm in building and maintaining excellent rapport with clients. -I collaborated with teams across the agency to ensure clients' needs were properly communicated and met. -I maintained and organized CRM systems.-I actively participated in group learning and assisted in improving tools and processes for managing client requests. -I de-escalated challenging, highly emotional situations while providing solid solutions.-Analyzed and interpreted industry metrics and trends and properly communicated them with clients.

-Assisted chairside with patients.-Maintained accurate dental records and charted findings. -I coordinated with patients to schedule appointments. -I ensured the appropriate documentation was present for referrals and insurance. -Prepared and managed client data entry accurately.

-Served and catered to customers while providing exemplary customer service. -I trained and supervised new employees in their responsibilities.