Sarah Yates Email & Phone Number

Bellevue, WA

Greater Seattle Area

• Responsible for managing Reconciliation teams.
• Developed written processes and procedures for teams.
• Managed multiple projects, deadlines, client inquiries in a fast-paced environment.
• Managed and identified challenge areas and executed improvement plans.
• Reviewed and audited daily, weekly and monthly reports related to all Portfolio Accounting business areas.
• Managed a high volume of daily emails and prioritized the daily tasks for the team.

Greater Seattle Area

• Responsible for client on-boarding process of Mutual Fund and Collective Investment Trusts. Partner with Separate Account team to facilitate the transition of new accounts.
• Coordinated dealer and selling agreements with legal department.
• Managed issues between clients and custodian.
• Resolved issues with vendors and other financial institutions.
• Created quarterly marketing library for client presentations. Review all quarterly client product pages and marketing materials.
• Responsible for printing and distribution process of Annual Report, Semi Annual Report and Prospectuses.

Greater Seattle Area

• Provided support to team as needed, managed 5 employees to ensure timelines were met.
• Oversaw coordination of Mutual Fund Board Meeting.
• Trained new employees and provided continued mentoring.
• Managed logistics for sales conferences, including supplies, vendor timelines, and traveling.

Bellevue, WA

• Responsible for mail distribution and shipping.
• Maintained office equipment and responsible for ordering office supplies.
• Managed SIS website and worked with offsite vendor to maintain content.
• Managed marketing materials and distributed to registered representatives.
• Liaison for registered representatives to support client needs.

Redmond, WA

• Processed and validated new business, which includes sorting of mail, evaluating and checking the validation of information provided by registered representatives.
• Partnered with compliance to ensure correct client data.
• Process data entry, validation, and filing of representative and customer data.

Redmond, WA

• Created and maintained firm printed materials with FINRA guidelines and approval. Responsible for printing budget and maintaining printing costs.
• Serve as a liaison with publishing services on several projects to meet timelines and budget requirements, while following Safeco guidelines. Maintained all Safeco Investment Services forms.
• Actively updated training and marketing materials, and provided ongoing marketing support for registered representatives.
• Created, maintained, and published all departmental PowerPoint presentations for department.
• In charge of ordering and ensuring supplies were fully stocked to meet the demands of the entire department and keeping track of the inventory of supplies and pre-printed forms and materials. This included handling.