•Drive loyalty marketing strategy, planning and implementation, ensuring that the brand and product ideas are powerfully brought to life across all major touchpoints to inspire and attract past guests to return to the brand.​•Develops brand partnerships with support positioning strategies as a driver of AQV awareness and business growth.

•Responsible for revenue generation from travel agency partners and direct management of all aspects of AQVs’ business development in an assigned geographic territory. •Responsible for increasing sales and achieving established Key Performance Indicators (“KPIs”) for AQV. •Collaborate with various teams and departments within the company including but not limited to Marketing, Revenue Management, IT and Strategic and National Accounts to create programs which drive sales within their assigned sales region in order to support AQVs' commercial objectives.

•Responsible for managing both shore side and shipboard executive relationships with cruise partners: Royal Caribbean and Holland America.•Work collaboratively with my partner cruise lines to discuss annual targets, while developing strategies and initiatives that drive improvements in both revenue performance and guest satisfaction.•Communicate and review financial performance with both shipboard staff and with cruise line executive teams, recognizing top performance, uncovering opportunities for improvement, and ensuring mutual contractual obligations are being met.•Coach shipboard teams (31 ships) on how to operate efficiently and effectively on their assigned ship and cruise line.

•Responsible to drive revenue across a fleet of 9 cruise ships with an annual sales target of $20 million•Successfully audited 60+ Shipboard Port Lecturers to ensure they complied to official company policies, maritime regulations (MLC) and Alaska Compliance requirements for Disney, Norwegian, Holland America, Cunard, Seabourn, P&O & MSC cruise lines.•Personally managed the Disney & Norwegian relationship to establish a strong working relationship with cruise line revenue executives and onboard management teams.•Proactively communicated and met with the cruise line officials to create cross promotions to increase onboard sales revenue while ensuring sales guarantees to the cruise line were achieved.

• Responsible for marketing and selling the SeaDream Yacht experience• Managed all advertisement and marketing campaigns in my department.• Converted consumer cold calls into closed sales along with supporting the reservationdepartment with sales leads.• Attended travel agent sales meeting for the Florida accounts
• Surpassed individualtarget of $1millon, reaching $1.5 million.

• The “face of shopping” onboard Carnival Cruise Line and Princess Cruise ships.• Responsible for promoting and marketing luxury goods and international brands tothousands of ship passengers each week.• Hosting enriching live shows and seminars to up to 500 passengers to personal one on one shopping sessions in the ports of call.• Responsible for reaching weekly sales targets of $200,000 in revenue.