• Facilitate inter-departmental communication to optimize scheduling of bone marrow biopsiesusing our current medical EMR (Med-connect) system, demonstrating strong coordination skills.• Support two directors, significantly enhancing departmental efficiency and communication through proactive coordination and problem-solving.• Orchestrate complex scheduling tasks and meticulously managed patient records using proficiency in healthcare software systems.• Ensure accuracy and compliance with privacy regulations in managing patient records.• Support medical staff in daily operations, including inventory management and order processing.

• Provided high-level administrative support to the CEO and executive team, demonstrating strong organizational abilities by managing complex schedules (i.e., meetings, travel plans) andlogistics, ensuring smooth operations and minimal disruptions to the clinic's activities.• Created and revised documents, reports, and presentations with a focus on detail-oriented and technical writing skills.• Oversaw project management tasks, documenting the inclusion of various insurance companies into the network.• Coordinated the recruitment and onboarding process for new staff members, including scheduling interviews, conducting orientations, and maintaining personnel records in compliance with HRpolicies.• Implemented and maintained electronic filing systems for patient records and administrative documents, ensuring easy access and confidentiality.• Collaborated with healthcare providers to optimize patient scheduling and ensure seamless patient care coordination, resulting in improved patient satisfaction scores.• Conducted financial tasks such as invoicing, billing, and processing insurance claims, maintaining accuracy and compliance with regulatory requirements.

• Managed day-to-day office operations, including supervising a team of clerical staff.• Developed and maintained vendor relationships, negotiating contracts for office supplies and services, showcasing expertise in vendor management and cost optimization.• Led training sessions for new hires and ongoing professional development programs for existing staff, ensuring proficiency in office procedures and software systems.• Implemented and monitored office policies and procedures, ensuring adherence to regulatory standards and promoting a culture of compliance among team members.• Managed the maintenance and troubleshooting of office equipment and technology systems, minimizing downtime and ensuring uninterrupted workflow.• Coordinated logistics for company events, including venue selection, catering arrangements, and guest accommodations, facilitating successful and memorable gatherings.• Conducted regular performance evaluations for clerical staff, providing constructive feedback and identifying opportunities for skills enhancement and career development.