Front facing customer service in addition to correspondance over email and telephone. Regularly managing multiple at once while documenting necessary information in company software. Reconciling accounts, collections, monthly reports, etc. Processing customer requests for service, complaints, inquiries, and new customer set-up. Maintain accurate records and enforce regulatory compliance. Daily use of Microsoft Suite.

Completed paperwork for the sale and purchase of vehicles, especially with liens and leases, according to state and federal regulations and company policy. Accurately finalized title work and registration on behalf of customers and verified income, identification, and insurance while maintaining confidentiality. Performed title and cash audits while managing a POS. Utilized company software for intake of information as well as data retrieval. Assisted with daily office activities and paperwork-flow. Daily use of Microsoft Suite.

Opening the store, handling the safe, controller, registers and distributing reports. Maintaining daily functions, including, morning cash entry on POS, processing bank deposits, reconciling chargebacks, and counting register and petty cash. Followed jewelry standards and shipping guidelines Received, verified, and properly booked all jewelry in accordance with company standards. Ensured case counts were completed, all merchandise was entered into the case count system after receipt, and all discrepancies were reconciled. Assisted customers on the telephone and transferred them appropriately on multi-line phones. Ordered materials with e-procurement applications.

Daily tasks included receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. Managing the flow of merchandise from the stockroom through the store. Assisting customers on the sales floorBend and lift products weighing up to 15 lbs

Responsible for assisting management in maintaining standards according to company policyFollowing correct bagging procedures for the correct use of bags by typeFollow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchersBend and lift products weighing up to 15 lbs

Used knowledge of guest service fundamentals and experience supporting a guest first culture across the storeLead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all areas of the storeCompleted Radio Frequency ID (RFID) scans in store and system audit functions to ensure inventory accuracyAccurately executed all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely

Oversight for live video systems, broadcast, and camera operations to provide an engaging and worshipful experience during servicesLoading, programming, and testing video content for services and eventsEquip and train Production Volunteers to run video systems and operate camera equipment