Scott B. Email & Phone Number

• Coordinate resources during a cyber-security incident, driving issues to a timely and complete resolution while maintaining playbooks and processes used by the team.
• Analyze, triage, recover, and improve alerting for security events affecting enterprise utilizing a set of security related tools (e.g. WAF, SOAR, SIEM, UBA, IDS/IPS, anti-virus, firewalls, etc.)
• Perform thorough analysis of threat data obtained from a variety of sources to classify and prevent impending attacks against company assets, networks and cloud infrastructure.
• Ensured creation, modification, and update of SIEM rules, IR process, runbooks and workbooks for decreased incident response time and exceed SLAs.

Woodbury, Minnesota

• Gather and format system accounts reports from AD, LDAP, or other tools for access review and attestation from SMEs.
• Meet with team and supervisor weekly to assist approving process updates and forms, or discuss preparations for quarterly kick-offs.
• Support Assurant’s formal Periodic Access Reviews (PAR) process for all regulated applications (SOX, SSAE16, PCI, MAR) containing confidential, financial, or private information.
• Process, generate, and communicate security and compliance access reviews and attestations.

Minneapolis, Minnesota

• Respond, prioritize, and escalate support tickets while maintaining records and documentation
• Perform on-site setup and troubleshooting of PC’s, printers, and network equipment.
• Manage client infrastructure, and provide support to end users via email, chat, or phone.
• Offer cloud solutions, support, and scalability based on client needs while proactively creating, analyzing and improving support and technical processes/documentation for products and services