Scott B. Email & Phone Number

• Coordinate resources during a cyber-security incident, driving issues to a timely and complete resolution while maintaining playbooks and processes used by the team.• Analyze, triage, recover, and improve alerting for security events affecting enterprise utilizing a set of security related tools (e.g. WAF, SOAR, SIEM, UBA, IDS/IPS, anti-virus, firewalls, etc.)• Perform thorough analysis of threat data obtained from a variety of sources to classify and prevent impending attacks against company assets, networks and cloud infrastructure. • Ensured creation, modification, and update of SIEM rules, IR process, runbooks and workbooks for decreased incident response time and exceed SLAs.

Woodbury, Minnesota

• Gather and format system accounts reports from AD, LDAP, or other tools for access review and attestation from SMEs.• Meet with team and supervisor weekly to assist approving process updates and forms, or discuss preparations for quarterly kick-offs.• Support Assurant’s formal Periodic Access Reviews (PAR) process for all regulated applications (SOX, SSAE16, PCI, MAR) containing confidential, financial, or private information.• Process, generate, and communicate security and compliance access reviews and attestations.

Minneapolis, Minnesota

• Respond, prioritize, and escalate support tickets while maintaining records and documentation• Perform on-site setup and troubleshooting of PC’s, printers, and network equipment.• Manage client infrastructure, and provide support to end users via email, chat, or phone.• Offer cloud solutions, support, and scalability based on client needs while proactively creating, analyzing and improving support and technical processes/documentation for products and services