Scott Dillon Email & Phone Number

Fort Collins, Colorado, United States

The Business Process Analyst is responsible for facilitating process management projects while promoting a culture of transformation and continuous improvement. Using demonstrated knowledge and skill with technology tools such as Power BI, SQL, Crystal Reports and Microsoft Excel, this position will analyze and model current business practices to define.

Kansas City, Missouri Area

Overland Park, Kansas

At US Bank I use a number of applications to mine for service quality data and create reports based on that data. Some of the tools involved include sharepoint, TOAD SQL tool, excel, NiCE, and crystal reports. The data is in turn used to spot trends and identify training opportunities and help find ways to automate manual processes to allow for more.

Kc Kingdom

I write and edit articles for kckingdom.com covering Kansas City Sports

gathering functional requirements to create FRS documentation. Consulting with the IT and operations departments to create clear and concise communications between the two departments. Making recommendations for process improvement. Offering application improvements and designing new processes as well as training material for said applications.

Greeley, CO

As a supervisor, I was in charge of setting goals for my team and helping my reps to achieve those goals. I helped them by furthering their development through training that included negotiation training and basic industry training as well. I made sure they understand that their role was vital for the economy as well as for the company itself.

My responsibilities included the creation of training programs. I was also responsible for all new-hire training as well as all developmental training for existing staff. I had to stay up to date on all new industry changes and create training platforms to accommodate said changes. I was also tasked with being a subject matter expert on the companies.