I/T Director - Software Test
Austin, Texas Area
• INCREASINGLY COMPLEX RESPONSIBILITY CULMINATING IN CURRENT ROLE ACCOUNTABLE TO DELL CIO FOR ALL TESTING IN SUPPORT OF CIO’S PROGRAMS & INITIATIVES: Leadership for global teams (600+ personnel / $30M annual budget) and the activities of up to 37 engineering managers concurrently plus their teams in a dynamic, challenging, team-oriented environment (Round Rock, TX; Manila, The Philippines; Porto Alegre, Brazil; Bangalore, India; and Hyderabad, India); accountable for interviewing, hiring, training, and terminating; responsible for employee professional development and goal-setting, retention programs, salary management, and performance reviews; defined and prioritized projects and work assignments; and managed the team’s forecasting and budgeting activities. Accountability to business plans and budget forecasting, adjusted budgets and plans based on program priorities and available resources. • SET THE STRATEGY FOR FUNCTIONAL TEST TEAMS: Act as Account Manager to the CIO and the Dell IT Account for Testing; set the vision, and build alignment and support for a world-class test organization within Dell Services; responsible for defining and creating divisional test processes with input into divisional program governance model; drove analysis of test processes and methods, test improvements, and test consolidation resulting in cost savings, schedule improvements, and improved program deployment quality. Drove standardization in the Global Test Environments resulting in increased availability and decreased program impact. Drove increased test effectiveness by initiating Feature Function Testing (FFT) within the test environment as a new phase prior to System Integration Testing, doubling the amount of Test Automation scripts actively used by the team, and drove the development & adoption of a Test Harness for generating upstream data. Led test teams with Waterfall, Spiral, and Agile methodologies.