Managed team of 200+ professionals overseeing all aspects of Infor Nexus SaaS professional services delivery globally. Team achieved significant on-going customer recognition and Infor Customer Excellence Awards for successful deliveries while continuing to work effectively in a remote delivery mode during the pandemic.

Global professional services practice leader delivering Infor Nexus SaaS solutions across industries. Directed 40+ sales, delivery and project management professionals. Team delivered record bookings and revenue results during this period. Oversaw multiple “first releases” of new solutions including Trans Optimization and First Sale, while overseeing an average load of 150 active projects. Instituted Project Status Dashboard, new SOW and estimating approaches, hired team of Project Managers and Directors and implemented annual Initiative process to deliver services efficiencies.

Leader of Global Services organization with global revenue in excess of $30 million and 100+ professionals in 5 continents. Achieved operating margins of 30%, 4% above plan in 2015. Zero project failures amidst 69 go-lives in 2015 YTD.

Launched Optimization Services practice, hired core team of optimization professionals, developed and marketed new delivery approach. Built pipeline from zero $4MM in 12 months. Developed business case to launch new business intelligence product and service. Hired data modeling and consulting team. Sold beta customers on approach. Successfully migrated betas to GA version and sold 10+ customers on new platform.

Leader of global Solutions Consulting team in US, Europe and India to support the development of customer SaaS sales opportunities across Retail, Manufacturing, 3PL and Hi Tech verticals. Built and developed scalable ROI-based approaches to sell solutions. Developed and led repeatable customer assessments. Led strategic consulting sales opportunities. Grew team to 13 consultants globally.

Sr. Vice President, Technology Services (2007 to Present) Leader of “Liquid Data” delivery services team, implementing large-scale, SaaS, multi-dimensional point-of-sale (POS) analytics and shopper insights solutions for CPG and Retail customers. Managed and coached team of 10 program managers to achieve profitable solution acceptance. Developed and implemented standard processes and templates (Statements of Work, Pricing, Planning, Set-up) for consistent delivery. Served as program manager for 5+ strategic engagements. Sr. Vice President, Solution Consulting, (2004 to 2006)Designed go-to-market approach and solution footprint for predictive analytics, supply chain and planning solutions. Conducted due diligence analyses with potential acquisition candidates. Marketed solution with industry analysts. Managed partnerships with Teradata and IBM. Managed solution deliveries. Directed project management staff and implemented standard procedures for Statements of Work, Plans, Services Pricing, Status Reporting, Bid Reviews, etc. Directed outsourced India-based production resources to facilitate delivery and worked with European sales and delivery teams on selected opportunities. Led the writing of dozens of proposal/contracts.

Managed pre- and post-sales consulting for Supply Chain Analytics/OLAP software start-up as the 4th employee. Hired and directed 5 reports plus multiple other virtual staff members to support deliveries. Supported product development efforts. Project managed first two implementations of company software (supply planning and analytic forecasting solutions). Actively engaged with extended consulting staff of overseas and outsourced resources to support consulting efforts.• Led consultative selling efforts resulting in over $4 million in software and services revenue.• Delivered company’s first two Fortune 500 client implementations.

Responsible for pre-sales consulting support for Apparel, Life Sciences and Transportation Verticals. Directed ten reports in pre-sales consulting. Led strategy, process and business case consulting activities for clients. Coordinated with product development and product marketing functions. Supported on-going software implementation through participation in project steering committees. Managed relationship with Performance Management Group. • Led consultative sales processes resulting in over $18 million in software and services revenue.• Recipient of President’s Club and Strategic Consulting Awards.

Co-led the launch and creation of the Internet strategy practice. Sold and directed strategy projects in the apparel, software, hardware, ISP, travel, professional services, and retail industries. Recruited and trained staff. Developed project methodologies for integrated e-business projects and stand-alone strategy projects. Managed multiple teams concurrently. Projects sold and directly managed exceeded $4.0 million during 22 months. Collaborated on cross-discipline sales significantly exceeding $4.0 million.

Led and participated on supply chain and general strategy projects in apparel, personal computer, publishing and financial services industries. Led recruiting efforts at Stanford University yielding 13 strategy hires in 1997-98.