Scott Flicker Email & Phone Number

Columbia, South Carolina, United States

BlueCross BlueShield South Carolina (BCBSSC) is a leading provider of health insurance-Using PL/SQL, SQL, Unix, Excel, Access, Powerpoint, Websphere, Java, Oracle, SQL Server, zLinux, Business Objects, iDashboard, SQL Server Reporting Services, AppDynamics, Web Services, GitHub, Esker DeliveryWare, NetSatisFaxtion, Azure Board, Quality Center, and the DocFinity Workflow Application and Dashboard-Consulted their customer for requirements and then designed, implemented, and maintained a strategic workflow solution for those customers from input of faxed/scanned/uploaded documents to archival-Provided customer support striving to continually improve their work processes and correct issues found in a timely manner-Designed, maintained, and analyzed reports used by BCBSSC customers to view the processing of enrollment, claims, and other correspondence submitted to them to guide their business decisions and monitor customer KPI. -Authored training documentation used by BCBSSC customers for the workflow and reporting solutions.-Experience was evident in working with the Subrogation group during a project where their business processes were reviewed and a new strategic solution was implemented for them to receive information through numerous channels, review it, and recoup exponentially more money than previously, while also lowering their overhead. This resulted in the company recouping millions of dollars from subrogated claims.

New Hope, Pennsylvania, United States

Talk America/Cavalier Telephone is a national provider of long distance telephone service and a local access provider in eleven (11) states-Using PL/SQL, Java, SQL, Unix, Excel, Powerpoint, and Access on an Oracle-based database system and a Granite database system-Maintained and analyzed the company's network, from planning and implementation through consumption and decommission-Analyzed and provided provisioning, billing, collections, pricing, commissions, financial, and marketing reports using pivot tables, lookup functions, formulas, and macros. The reports were used to determine the profitability and customer satisfaction of the various products being sold by Talk/Cavalier-Provided on-demand reporting for all departments when a request is made-Gathering, compiling, and reviewing data for the company’s phone number inventory, it was found that the company had thousands of available numbers and did not need to purchase more at the time. This allowed the company to save several hundred thousand dollars.

Swedesboro, New Jersey, United States

Emery Worldwide Airlines is a international shipping solution-Responsible for operation of a computer-based conveyer sortation system, including the receiving and distribution of shipments for the United States Postal Service priority mail contract-Was involved in all areas of a high pressure and time critical service operation-Had direct supervision over 30 - 40 employees.

East Greenwich, New Jersey, United States

Nine West is an international women’s clothier-Using PL/SQL, Java, SQL, Unix, Excel, and Powerpoint on an Oracle-based database system-Responsible for daily operation of a computer-based tilt tray sortation system, including three supervisors and approximately fifty hourly employees-Used database queries and scripts to organize operations and solve problems, including picking, packing, inventory control and receiving. Maintained the information contained in the database-Learned all areas of warehouse operations including inventory control, receiving, shipping, and picking. Learned to operate a pallet jack, pick truck, swing reach, and forklift-Had direct supervision of 40 - 55 employees.-With the experience gained through learning the warehousing and technical processes, aided in the start-up and organization of second warehouse at the distribution center, through testing the system and setting up its' operation. This allowed the company to be more efficient in its distribution strategy.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Student Manager Men's Basketball Team

Management Leadership Training

Mapinfo Intermediate Training

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Pl/Sql Training

Java Training

Systems Analyst Certificate Program

Post Graduate Diploma Program - Mastery In Project Mgmt, Systems Analysis And Mgmt/Leadership

Advanced Training For Design Leaders