Provide specialized expertise to McKinsey’s clients, focusing on emerging topics such as GenAI in AML, perpetual KYC, contextual transaction and behavior modeling with AISupport the development and implementation of cutting-edge AML strategies, helping financial institutions navigate complex regulatory environments and leverage advanced technologies to improve risk management and operational efficiency

Leader in the Global Risk & Resilience Practice and Financial Crime Risk sub-practice; Served 25+ banks and financial institutions across Americas, Europe and Australia on financial crime risk topics including regulatory response and remediation, target operating model design, analytics and validation (e.g., CRR, transaction monitoring models) and cost optimization Led two 18+ month regulatory remediation and transformation engagements related to financial crime risk and compliance issues for a global US-based tier 1 bank and a large European FBO in the US Develop and maintain assets for McKinsey including skills and capacity assessment, AML MIS framework, investigator dashboard, perpetual KYC playbook and lead several benchmarking exercises across the financial crime risk value chain (e.g., KYC, transaction monitoring, analytics)

Led a team of LEAN Six Sigma Blackbelts to enable the Bank’s transformation across five verticals within the Bank’s Global Operations 2020 Program: Consumer, Wholesale, Payments, Supplied Services and Financial Crime Risk Simplification Engaged with the COO community to map out customer journeys and key pain points within a process to identify and quantify the benefits for process automating or enhancements; Managed a portfolio of over 160 initiatives across the Bank’s US Operations

The Financial Crime Risk Simplification Program was a global change program designed to improve the effectiveness and efficiency of financial crime risk management capabilities of HSBC across all related financial crime risk controls (e.g., AML transaction monitoring, KYC, Fraud and customer screening) Designed strategic vision and functional architecture of risk control capabilities from a control owner / operator perspective (operations analysts and risk investigators); Liaised with global and regional stakeholders internally to ensure strategic design is understood, applied consistently and solicit feedback to ensure continuous improvement; liaised with peer institutions and industry experts to ensure design was in-line with industry practice and regulatory expectations Assisted with vendor assessment, selection and placement in-line with program architecture; Assisted with 2018-2020 program planning; developed cost/benefit case for advancing the Bank’s investment in advanced technologies (e.g., AI, machine learning) Developed a strategy and approach for “Perpetual KYC,” to improve the on-going monitoring of clients and reduce the need for calendarized KYC refreshes

Directed the day-to-day management of the US Financial Crimes and Regulatory Compliance Operations, a team composed of over 750 FTE and 200 contractors. The FCC Operations team consisted of AML Transaction Monitoring (Level 1 & 2), Customer Screening (Level 1 & 2) and Investigation Analytics (a team that supports the Transaction Monitoring model validation efforts)Directed the strategic planning and development of the FCC Operations function within the US in-line with the Global Standard targeted operating model; assisted with the Global Standard design; Led interactions with US Regulators (OCC, NY DFS, Fed), the HSBC Monitor and Audit during independent examinations and status updates regarding the US FCRC Operations program Ensured connectivity and effective communication between our business partners in the four global lines of business (RBWM, CMB, GBM & PB) as well as our compliance partners including the AML Investigations team (AMLi), Financial Intelligence Unit (FIU), System & Control Analytics (SCA), Anti Bribery & Corruption (ABC) and the Financial Crimes Investigation team (FCI) Liaised with counterparts in other regions to ensure the sharing of best practices in order to adhere to the letter and spirt of the Monitor requirement to achieve Global Standards for FCC related operations; Participated in several global working groups to improve the HSBC Group FCRC Operations ProgramManaged resourcing needs to balance regulatory expectations with ongoing program efficiency initiatives related to alert volumes and processing; Conducted regular town-halls and exchange sessions with employees to ensure staff engagement levels and to communicate forthcoming initiatives and program developments

Assisted with the day-to-day management of the Centralized AML Monitoring Team of HSBC-US, a team composed of over 750 investigators (onshore & offshore); Led the Rapid Response Unit, a team of 40+ investigators that handled special AML related projectsLed the strategic planning of the Monitoring function and its interaction with other units including the Financial Intelligence Unit (FIU), AML Technology, Financial Analytics Unit (FAU), Special Investigations Unit (SIU) and the respective business lines; Participated in regulatory and internal audit examinations of the department

Conducted BSA/AML audits, gap assessments, benchmark analysis, risk assessments and suspicious activity transaction look-backs for medium to large financial institutions Led a long term BSA Program development project for a $60 billion bank; managed a team of consultants to perform AML & OFAC risk assessments in order to establish appropriate policies, procedures and controls; provided weekly reports to the Board of Director steering committee; assisted client with the search for a new AML software vendor to monitor for suspicious activity

Provided AML guidance and training for Foreign Correspondent Banking, Global Markets (Broker Dealer), Corporate Finance (Investment Banking), Asset Management, Trade Finance, and TSS; Approved Enhanced Due Diligence (“EDD”) for new and existing customers; voting member of Client Screening Committee for high-risk customers Updated AML policies, procedures and KYC checklists for the transaction banking business; owned and enhanced the Country Risk Rating Methodology for DB US

Responsible for AML surveillance of the Private Bank (Domestic and International), Retail, Corporate and Custody accounts; investigated the suspicious activities of clients; prepared and filed SARs Assisted in the International Private Bank KYC and EDD re-documentation remediation

Managed compliance/penalty component of restricted new accounts as it pertains to section 326 of the U.S. Patriot Act; assisted in periodic OFAC scans; Created and implemented CIP (customer identification program) operational procedures