Partner with General Manager of WA and SA to support regional leadership team to implement national initiatives and operational change across the business, key stakeholders and customers, while leading a team of specialists. Key responsibilities include:* Strategic Planning* Key Relationship Managment* Change Management * Operational Governance & Compliance* Workforce Management* Financial Management* Customer Experience Focus

Specialist in Transaction Banking and Working Capital solutions for small to medium enterprises, within Western Australia. Focusing on Small Business Specialists & Business Banking Managers, across Metro, Regional & Rural WA.Currently responsible for building out the capability of our frontline sales force to identify, understand and recommend cash flow & working capital solutions to our small business customers.

Managed a team of dedicated specialist bankers located in metro Perth and Eastern WA.

Working within Global Transaction Banking Payments and Cash Operations, I am responsible for delivering exceptional customer service to ANZ's Institutional & Corporate Banking Platinum and Platinum Growth customers in Western Australia.I lead a state based service delivery team achievement of business objectives: portfolio maintenance, customer retention and customer satisfaction, and working with the PCM Solutions and Account Managers, Fulfilment Teams and Platinum/Platinum Growth Service Centre team to identify and progress customer and portfolio growth opportunities.I am accountable for divisional activities for the state by partnering with sales teams and senior management to identify growth opportunities, support sales pipeline and delivering strategic product solutions.