Scott Eaton Email and Phone Number

• Presented 2 sessions at Tableau Conference; Dashboard Documentation: The Why, How, and What and Measuring Dashboard Usage• Stabilized Tableau dashboard environment security model• Uplifted SMB Card Acquisition Profile Dashboard by consolidating charts and dashboard pages which resulted in a 80% decrease in latency

• Managed a team of 2.• Optimized and automated refresh of Feedback Insights dashboard through use of Alteryx. Took 24.5 hours combined workflow run time down to 1.5 hours.• Automated all team workflows onto Alteryx server.• Automated all team dashboards onto Tableau server.• Uplifted UI of current existing Tableau dashboards to provide a more streamlined user experience.• Learned Data Use submission and approval process to make sure proper controls are followed for securing data in accordance with risk control policies.• Brought in third party software called RapidDox to produce technical dashboard documentation.• Co-run monthly Tableau Open Office Hours sessions.• Presented two sessions at Tableau Conference 24 entitled "Documenting Your Dashboard: The Why, How, and What?" and "Measuring Dashboard Usage"• Implemented new dashboard security model.• Received Alteryx Foundational certification.• Created dashboard to monitor usage of our Tableau dashboards and provide quick lookup of AD group user lists to provide business owners and internal team a tool to monitor initial adoption as well as periodic review of users who have access that do not use a dashboard.• Created dashboard for analysis of our Post Interaction Survey data to provide insights and apply them to strategy roadmap for Client Services. This led to an increase of 7 points for 2023.• Lead NP70 project to help Chase Wealth Management understand gaps in the client/advisor experience, leading to a plan for an uplifted standard of care.• Lead enhancements to Feedback Insights Dashboard which helped Online Investing design and product teams identify specific customer experience improvements and strategic efforts that resulted in multiple #1 digital experience awards for Self-Directed Investing and Full-Service channels.

• Accepted into Tableau Speaker Bureau.• Joined Chase Tableau User Group Leaders team to help roadmap strategy of Tableau.• Created and implemented dashboard documentation standards.• Implemented Alteryx documentation standards.• Designed and implemented Experienced Recruiting Dashboard and Business Leader Recruiting Dashboard to help monitor metrics around job requisitions and diversity of the job applicants.• Presented at Chase Tableau User Group titled Documenting Your Dashboard: The Why, How, and What to provide expertise on the importance of properly documenting dashboards.• Mentored and trained junior developers on Tableau Desktop and dashboard documentation standards.• Responsible for all security creation and setup on Qlikview and Tableau dashboards• Mentored and trained junior developers on security creation and setup on Qlikview and Tableau dashboards.• Designed and implemented new more restrictive security model for Diversity Dashboard.• Lead project to create documentation needed for all SOP processes, dashboards, and data sources.

• Created and implemented dashboard design standards• Created and implemented dashboard documentation standards• Mentored and trained junior developers on Tableau Desktop and dashboard design and documentation standards• Designed and developed Tableau call center dashboard to monitor various metrics to help improve process inefficiencies• Responsible for security setup and maintenance of all Tableau dashboards• Graduated from internal Tableau Academy at Jedi Grand Master Level

• Converted multiple SAS reports to Tableau dashboards• Created and implemented dashboard design standards• Mentored and trained junior developers on Tableau Desktop and dashboard design standards• Designed and developed Tableau dashboard to monitor various fraud related metrics in an effort to decrease money lost on fraud claims

• Designed and implemented Tableau dashboard to monitor support tickets to help decrease time to resolution and ticket volume• Designed and maintained various reports and universes in Business Objects

• Updated and maintained BI team SharePoint site• Developed the MPR Gross Recap reports in Business Objects used to help with planning and forecasting of merchandise sales, inventory, gross margin, goods available for sale and initial markup percent.

• Created and implemented dashboard design standards• Served as mentor for fellow coworkers regarding creation of dashboards and reports in Oracle Business Intelligence Enterprise Edition.• Gave presentation at ODTUG (Oracle Development Tools User Group) Kscope11 called OBIEE Answers Tips and Tricks• Finalist for the Editor’s Choice Award at ODTUG (Oracle Development Tools User Group) Kscope11.• Article written and published in the 2011 Q4 ODTUG (Oracle Development Tools User Group) Technical Journal called OBIEE Answers Tips and Tricks.• Participated in ODTUG (Oracle Development Tools User Group) Kscope12 BI Abstract Committee to help determine presentations that would be made at the conference.• Maintained and enhanced dashboards as requested

• Designed and developed 42 dashboards and scorecards used by multiple business units and departments across the medical center such as throughput dashboards for the James Cancer Hospital and service desk support dashboard to monitor support ticket volumes and resolution times• In January 2009, received the CIO 100 award for work on the James Throughput dashboards.• Article written and published in the 2010 Q4 ODTUG (Oracle Development Tools User Group) Technical Journal called OBIEE in Support of a Health Care System.• Presented Supporting Clinical Care and Improving Research Capabilities for the Multiple Sclerosis Population by Use of an Information Warehouse poster at AMIA (American Medical Informatics Association) 2009 Symposium.• Presented Supporting Quality of Care with the Use of a Nursing Performance Scorecard and Improving Operational Efficiency and Quality of Care for Surgical Patients posters at AMIA (American Medical Informatics Association) 2010 Symposium.