Scott Cahill

Scott Cahill Email and Phone Number

Customer Experience Manager @ City of Cleveland - City Hall
Cleveland, OH, US
Scott Cahill's Location
Cleveland, Ohio, United States, United States
Scott Cahill's Contact Details

Scott Cahill work email

Scott Cahill personal email

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About Scott Cahill

I am a results-driven operations leader with extensive experience in managing and optimizing business operations across Customer Service, Physical Distribution, Finance, and Human Resources. My career is marked by a commitment to driving efficiency, fostering talent, and implementing strategic initiatives that lead to sustainable growth.✔ Leadership & Team Development: Successfully led large teams, overseeing daily operations, continuous improvement, performance management, budgeting, and hiring. Dedicated to empowering team members to achieve their full potential.✔ Operational Excellence: Designed and implemented process improvements to optimize operational efficiency, resulting in significant cost savings and productivity gains.✔ Project Management & Change Implementation: Led project research and analysis, managing change from planning through implementation to ensure seamless transitions and positive outcomes.✔ Small Business Experience: Applied big business practices in operations, finance, human resources, and information security to support my wife’s growing anti-hunger policy and advocacy consulting firm, laying a strong foundation for long-term success.What I Bring to Your Company:🎯 Innovative Leadership: An experienced leader who drives innovation in a positive and collaborative environment.🎯 Operational Efficiency: Expertise in aligning and optimizing operations to enhance business performance and achieve organizational goals.🎯 Mentorship: Skilled at developing and mentoring new management, fostering a culture of growth and development.🎯 Broad Expertise: A versatile expert with a comprehensive background in business operations.What I Am Seeking:🔍 A company with strong ethical values and senior leadership committed to employee and customer well-being.🔍 A role focused on leading operations and projects to drive efficiency and innovation.🔍 An opportunity to lead and develop a team, with a focus on mentoring new managers.🔍 A positive, collaborative company culture centered around development and growth.🔍 Continuous learning and growth opportunities to further enhance my leadership skills.I am currently exploring new full-time opportunities where I can leverage my skills and expertise to contribute to a dynamic organization. To learn more about how I can add value to your team, please reach out. I am eager to share my detailed resume and discuss how I can help your organization achieve its goals.Phone: 440-223-3450Email: scahill34@gmail.com

Scott Cahill's Current Company Details
City of Cleveland - City Hall

City Of Cleveland - City Hall

View
Customer Experience Manager
Cleveland, OH, US
Scott Cahill Work Experience Details
  • City Of Cleveland - City Hall
    Customer Experience Manager
    City Of Cleveland - City Hall
    Cleveland, Oh, Us
  • Rachel Cahill Consulting, Llc
    Director Of Operations
    Rachel Cahill Consulting, Llc Oct 2023 - Present
    Highland Heights, Ohio, United States
    • Established and lead Human Resources, Finance, and Risk and Compliance areas of this anti-hunger policy and advocacy small business. • Spearheaded the creation of durable systems, processes, and controls, including the performance management program and information security policies.
  • Mcmaster-Carr
    Sales Support Senior Manager
    Mcmaster-Carr Feb 2022 - Aug 2023
    Aurora, Ohio, United States
    • Led team of over 100 employees responsible for customer order support services and creating exceptional customer experiences.• Developed and implemented strategic vision project to improve customer responsiveness and operational efficiency by consolidating teams and aligning processes to reduce staffing need by 20%.• Implemented a new employee quality review and performance management system focused on customer outcomes to empower team members to create exceptional customer experiences.• Mentored and oversaw development of new management hires
  • Mcmaster-Carr
    Return To Office Senior Manager
    Mcmaster-Carr Apr 2021 - Apr 2022
    Aurora, Ohio, United States
    • Developed and implemented a hybrid work strategic vision plan to transition over 1,000 company office employees from fully remote to hybrid work.• Designed office layouts and workspaces, prepared technology, and ensured a variety of support channels were available to meet the needs of a newly hybrid workforce.
  • Mcmaster-Carr
    Senior Manager Of Physical Distribution - Supply
    Mcmaster-Carr Mar 2018 - Apr 2021
    Aurora, Ohio
    • Led team of 100+ employees responsible for receiving and storing thousands of products each day. • Managed storage and inventory accuracy for 500,000+ products across two distribution centers.• Developed and implemented strategic vision project to improved efficiency, align operational goals, and increase resiliency by consolidating region departments, reducing staffing by over 15%.• Consolidated and streamlined operational data to ensure consistency across departments, simplify reporting, and better identify opportunities for improvement.
  • Mcmaster-Carr
    Finance And Customer Account Senior Manager
    Mcmaster-Carr Jul 2015 - Mar 2018
    Aurora, Ohio
    • Led team of over 50 employees responsible for finance operations, collections, customer account preferences, information security, and financial and operational risk mitigation functions.• Reorganized and streamlined collections and customer preferences responsibilities to reduce friction in payment processes and create a smoother purchase-to-payment experience for customers.• Oversaw a suite of operational, financial control, and information security audits to ensure compliance, identify weaknesses in processes, and minimize risk. • Coordinated annual budgeting and operational planning efforts across the branch.
  • Mcmaster-Carr
    Product Information Manager
    Mcmaster-Carr Feb 2014 - Jun 2015
    Aurora, Ohio
    Managed team of customer service representatives responsible for sourcing products that were not in the catalog and answering complex product questions.
  • Mcmaster-Carr
    Freight Receiving Manager
    Mcmaster-Carr Mar 2013 - Feb 2014
    Aurora, Ohio
    Managed the freight receiving operations for the region’s distribution center.
  • Mcmaster-Carr
    Management Trainee / Freight Receiving Supervisor
    Mcmaster-Carr Jul 2012 - Mar 2013
    Aurora, Ohio
    Supervised the freight receiving department.
  • Boys' Latin Of Philadelphia Charter School
    Mathematics Department Chair, Teacher
    Boys' Latin Of Philadelphia Charter School Jul 2009 - Jun 2012
    Greater Philadelphia Area
    • Chaired high school Mathematics department, created Algebra and Honors Algebra curriculum, oversaw school standardized testing data, and coached basketball.
  • Teach For America
    Teacher
    Teach For America Jul 2007 - Jun 2009
    Greater Philadelphia Area
    Taught several high school mathematics courses.

Scott Cahill Skills

Staff Development Teaching Curriculum Design Excel Access Coaching Data Analysis Educational Technology Classroom Instruction Mathematics Operations Management Department Management Management Public Speaking Leadership Human Resources Microsoft Excel Process Improvement Analysis Nonprofits Project Management Strategic Planning

Scott Cahill Education Details

Frequently Asked Questions about Scott Cahill

What company does Scott Cahill work for?

Scott Cahill works for City Of Cleveland - City Hall

What is Scott Cahill's role at the current company?

Scott Cahill's current role is Customer Experience Manager.

What is Scott Cahill's email address?

Scott Cahill's email address is sc****@****ail.com

What is Scott Cahill's direct phone number?

Scott Cahill's direct phone number is +163060*****

What schools did Scott Cahill attend?

Scott Cahill attended University Of Notre Dame - Mendoza College Of Business, University Of Pennsylvania.

What are some of Scott Cahill's interests?

Scott Cahill has interest in Family Activities, Basketball And Recreational Sports, Coaching, Community Service.

What skills is Scott Cahill known for?

Scott Cahill has skills like Staff Development, Teaching, Curriculum Design, Excel, Access, Coaching, Data Analysis, Educational Technology, Classroom Instruction, Mathematics, Operations Management, Department Management.

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