Sean W. Email & Phone Number

San Diego, Ca, Us

Sunnyvale, Ca, Us

Seattle, Wa, Us

I provided strategic direction to expand and streamline global L&D capabilities, aligning learning programs with corporate growth objectives and operational needs. Designed and developed innovative, scalable training solutions for Amazon’s global workforce. By implementing Design Thinking practices, I upskilled team members and established design standards to create efficient, user-centered learning systems. Additionally, I analyzed program data to identify gaps, track ROI, and drive continuous improvement in training delivery.

I collaborated with clients to design and implement tailored learning solutions, including onboarding and change management programs, aligned with business goals. Leveraging a co-design process, I developed scalable learning systems for SMBs, achieving a 100% ROI over 1.5 years and maintaining a LES score of 4.5/5. I implemented learning management systems, created detailed product and service documentation, and established sustainable L&D programs to empower clients to maintain and evolve their learning systems independently. Additionally, I conducted data analysis to measure program effectiveness, driving continuous improvements through performance insights.

San Francisco, California, Us

I designed and implemented scalable learning solutions for global audiences across four regions, supporting Community Operations, Sales, and Support teams. Managing the Uber Eats Sales and Support training portfolio, I leveraged data insights to enhance program effectiveness and learner outcomes. Additionally, I led the redesign of a global onboarding program, transitioning it to a hybrid model that increased new hire productivity and satisfaction, achieving SUS 95 and LES 4.9/5 scores. To further scale impactful, technology-driven learning programs, I mentored instructional designers and established the Learning Design Program Manager (LDPM) role, enabling global scalability and innovation.

New York, Ny, Us

I streamlined new hire and industry expertise onboarding programs, reducing training time by 50% while achieving a LES score of 4.8/5 and delivering a 134% ROI. To modernize learning systems, I implemented Salesforce myTrailhead, successfully replacing an underutilized LMS. Additionally, I developed a business partner model to foster cross-functional collaboration, enabling the creation and management of impactful new content.

- Designed user-centered experiences using research, prototyping, and testing methodologies.- Coordinated project timelines, ensuring on-time achievement of milestones.

- Produced video, designed promotional media and graphics for non-profits.- Provided grant writing and artist statement support for individual artists.

New York, Ny, Us

- Designed curriculum integrating arts, language, and technology for a government grant, improving assessment scores by 12%.- Managed school programs, stakeholders, and mentored program managers and teaching artists.- Created and supervised a library of instructional videos and established branding assets.

Cupertino, California, Us

I repaired Apple products and customer relations. I provided onboarding and mentorship for new employees. I led software and hardware workshops and training sessions for customers ranging from basic to advanced creative uses.

Cupertino, California, Us

I curated art exhibitions and coordinated gallery activities with team of co directors.

- Developed and delivered hands-on learning experiences about art history and art-making for learners (K-College).- Harold Washington Community College of Chicago - Marwen- The School of the Art Institute of Chicago

New York, Ny, Us

I worked collaboratively across different departments like Registrar, Conservation and Collections to design historical exhibitions.

Master’S Degree, Multimedia And Fine Arts

User Experience Design Immersive, User Experience Design

Web Development Pro Intensive Program, Html, Css, Git, Javascript

Bachelor’S Degree, Painting And Drawing