Steven Payne Email & Phone Number

Mclean, Virgina

• Product Manager and Recruiting SME for a $154M Accessions Information Environment (AIE) project implementing Salesforce by using an Agile methodology to facilitate collaborative participation and effectual.
• Acted as ScrumMaster, primary point of contact, to effectively navigate communication between client, technical teams, and data teams to develop functional use of the features offered through Salesforce environments.
• Utilized active listening to understand and decompose project requirements when participating and leading information gathering conferences amongst 4 stakeholder and leadership teams.
• Actively participated and offered cross team support to analyze, document, and write over 3000 user stories within a Salesforce environment to support the AIE mission.
• Produced a holistic design concept from ingestion of leads through the accessions process of basic training; allowed team architects to build a data model with functionality that streamlined user experience by.
• Collaborated with and led a team of UI/UX designers in building mockup/prototype wireframes across the Salesforce Environment

Marketing and Recruiting process consultant on the Army Information Environment project.

Mclean, Virgina

Develop and help implement marketing strategy focusing on:- Building brand awareness- Social media platforms- Website optimization- Mall/exhibit displays- Event planning and execution- Product selling

- Ensuring our team is cross promoting brand (Gankstars) and establishing a personal brand as effectively as possible- Validating the teams organizing and tracking of: - Schedule - Weekly community giveaways - Analytics of current streamers and goal setting for increase in brand awareness- Coordinating monthly community events - |Coordinate with graphic.

International

Nova eSports is an esports organization made of of approximately 75+ players and staff competing in the highest levels of professional gaming in Clash Royale, PUBG, Vainglory, Arena of Valor, Rocket League and others.- Managed a content creation staff to implement fresh creative content for all our social media platforms- Managed a design staff of.

Pentagon

• Provided technical and operational subject matter expertise for recruiting operations to the Chief of Public Affairs to develop and execute an integrated digital strategy between the Office of Army Public Affairs, Army.
• Hand-selected to represent recruiting command as the sole recruiting subject matter expert to serve and advise the Office of the Chief of Public Affairs, Department of the Army
• Developed, coordinated, and executed social media and local engagement campaigns for General Officer and Senior Executive Service outreach operations in support of the Army’s national “Meet Your Army” program.
• Planned and executed the first ever CEO Symposium hosted by Arthur Blank, creating connections to 63 CEOs impacting Army and veteran relationships in the Southeast region
• Designed, created, and facilitated group and individual training conferences for all Army Colonels and higher-ranking officials in executive level social and pragmatic communication skills required for public speaking.
• Formulated, proposed, and authored handbook of newly accepted social media strategy for all Army Public Affairs units across the world.

Fort Knox

• Provided subject matter expertise on recruiting operations and industry leading innovations to the USAREC Commanding General and Command Sergeant Major on initiatives supporting their priorities to improve the.
• Identified and extended innovative practices in the areas of social media engagement and market intelligence to generate a more effective way to pair a recruiter and applicant together to enhance the applicant’s.
• Advised the U.S. Army Recruiting Command Commanding General and Command Sergeant Major on initiatives supporting their intent while integrating emerging mobile technologies, and processes across more than 12,000.
• Authored, implemented, and trained over 3,000+ soldiers on social media strategy leading to a new virtual recruiting pilot with a mission to take an applicant from ingestion to shipping to training without having to.
• Created incentives program using key principles and measurable tenants combined with a gamification-based reward system based on individual and team performance
• Utilized creative and critical thinking skills to develop and implement recruiting strategies that resulted in long term modifications and improvements in recruiting practices army wide

Plano, TX

• Directed and led an Army recruiting support team consisting of 15 Army Recruiters covering 934 square miles and a population exceeding 956,000 responsible for the professional development, morale, health, and welfare.
• Hand selected to join a three-man team by the United States Army Commanding General to represent the recruiting force in recruiting innovations and command level strategic operational plans
• Led office to achieve 300% of mission requirements outperforming the Battalion
• Re-engineered recruiting processing procedures resulting in a 34% quality improvement from 64% to 98%
• Developed, trained, and implemented several Cyber Initiatives in support of the recruiting efforts in Texas, Oklahoma, Louisiana, and Arkansas
• Created new, innovative ways for Recruiters to access, create and share training, command messages, presentations and to collaborate across the Brigade footprint using Facebook and Google Drive from their mobile device

Marion, Indiana

• Recruiter / Team LeaderLed an Army Recruiting Team of four training, executing and perfecting all facets of the accessions process from lead generation to shipping for basic training.
• Directed and led an Army Recruiting Team consisting of 3 Regular Army Recruiters and 1 Army Reserve Recruiter that ended the year as top Army Reserve Recruiting in the Battalion (2011).
• Recognized as having the best high school program in the Battalion three years in a row resulting in the highest number of enlistment of juniors and seniors
• Ranked #4 out of 140 recruiters completing the Army Recruiter Course in 2008 and went on to finish in the top 5 of recruiters that completed the Station Commander course in 2011
• Mentored and trained soldier that won the United States Army Recruiter of the Year competition.
• Set a new standard on community outreach and localization of recruiting offices that set the standard Brigade wide.

Camp Hovey, South Korea

Battalion Effects Non-Commissioned Officer for a Combined Arms Battalion forward deployed in the Republic of Korea; serves as the primary adviser to the Battalion Fire Support Officer (FSO) on all matters concerning lethal, non-lethal, and Airspace coordination; requests and controls artillery, mortars and close air support; responsible for the well being.

Jalalabad, Afghanistan

Apart of a three man Tactical Exploitation Team and Evidence Collecting Team.

Camp Casey South Korea

Basic training and AIT as a private E1. First duty station South Korea. 1/15th FA Camp Casey South Korea. Assigned to 2nd platoon until tried out for the striker platoon. Remained on striker plain until i volunteered to deploy to Afghanistan in 2006. I was a SGT E5 when I left.

Ba Ms Buisness Marketing, Buisness Marketing

Business, Management, Marketing, And Related Support Services

Earned approximately 50 credits towards my business marketing degree.