Arshad Shaikh Email & Phone Number

Overall 15+ years of experience in IT Industry having extensive exposure towards dealing with international customers. Proven track record of managing, leading and serving several RPA projects and ensuring that proposed benefits are delivered in terms of AHT, FTE optimization, cost avoidance and enterprise spend management.1. Knowledge of RPA (UiPath and Edgeverve AssistEdge), C#, ASP.NET, Python, Machine Learning, SQL, Oracle, Javascript, HTML.2. Capable of managing programs, resolving complex technical issues & challenges.3. Stakeholder mgmt., fast-learner, excellent analytical skills, Team-player.Over 12+ years of experience in Automation product (Edgeverve AssistEdge) in implementation of automation product to various customers in multiple domains across different geographies.Possess onshore experience of 4+ years across various customers which involved F2F engagement with the customer (Business owners, Security Architect, Solution Architect), IT Teams, third party vendors to understand the automation requirement from business as well as from IT.Awarded with Design Excellence Stellar wards for effective solution design done for leading telecom provider in Australia.Winner of Industry Excellence Award in RPA Melbourne Summit for providing the delight customer excellence for leading telecommunication company in Australia.Ability to translate business needs into technology requirements that supports the business objectives and to successfully manage all phases of the IT project including requirement analysis & definition, scoping, planning, budgeting, business demos/presentations, change management, delivery and implementation as well as production support projects.Good knowledge of agile and waterfall approaches contingent on project specifics and client goals, creating detailed project roadmaps, plans, schedules and work breakdown structures.Excellent written/verbal communication enabling successful relationship management between various vendors/suppliers, commercial teams, delivery platforms and end customer/user groups.

Listed skills include .Net Framework and Windows Programming.