Shannon Smith Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Lead initiatives within Global Medical and Scientific Affairs that drive innovation with digital, generative AI and other emerging technologies

Austin, Texas Metropolitan Area

Responsible for investments and value-based outcomes for all clinical trial IT operations in Merck Research Labs

Austin, Texas

College Of Pharmacy

Courses that I teach: Ethics in Pharmacy Practice (Recitation)- 1st year PharmD students (Spring 2016 and 2017)Drug Information and Evidence-Based Practice (Practice Lab)- 2nd year PharmD students (Fall 2016)

Austin, Texas Area

Health Outcomes and Pharmacy Practice ProgramUT College of PharmacyCompleted PhD coursework Dr. Jamie Barner- Research AdvisorDr. Karen Rascati- Graduate AdvisorRelevant Coursework: Pharmaceutical Entrepreneurship, Pharmacoeconomics, Advanced Research Methods, US Managed Care, Statistics (Multivariate, Meta-Analysis, Correlation & Regression, Inferential)

Austin, Texas

TVL is the McCombs Business School start-up Accelerator program.Responsible for leading grad student teams (Law, MBA and Science) in full project collaboration with 4 local start up companies. Project experience: market validation, project development and team oversight, pitch presentations, survey creation and deployment, marketing persona design.

Austin, Texas Area

• Developed customer strategy and business plans for progressive medical group accounts and healthcare systems/IDS/IDN/ACOs in Texas
• Established and nurtured relationships with C-suite and senior level executives that collaboratively focused on real world evidence/ improved health outcomes/HEDIS/value-based plan contracts/meaningful use/PCMH
• Report business intelligence back to HQ regarding changes in local health care environment, trends, and quality initiativesKey Areas of Focus: Account Management and Planning, Relationship Development, Market.

Austin, San Antonio, Rio Grande Valley

• Provided sales leadership (Austin, San Antonio, Rio Grande Valley) during times of rapid change that included adoption of a new commercial sales model, corporate merger, two regional restructures and product launches
• Designated as Regional Point Customer Team Lead for Customer Trust & Value Project (2010 & 2011). Scores improved 8% points during this time
• Chosen as Regional Point for new customer centric selling framework (2012). Key Areas of Focus: Medical Education, Tactical Launch Planning, Individual Coaching, Business Planning & Execution, Change Management.

Austin, Texas Area

• Consistently exceeded sales objectives by executing territory tactical plans in Central Texas
• Successfully launched first in class, novel mechanism of action oral agent in Type II Diabetes therapeutic class
• Certified as an Exemplar/Mentor for South Central Region. Mentored over ten representatives during their first year in field sales
• Coordinated national call deck edit project - Group A Sales Team
• One of only two representatives in the country chosen to test & facilitate introduction to a SixSigma routing tool
• Provided technical support and update for weekly territory level launch analysis in SouthCentral Region which improved early alerts and motivation as the region led the country in NRX shareKey Areas of Focus: Customer.

San Francisco Bay Area

12 month executive development program- sponsored into program through Merck

Austin, Texas Area

• Negotiated agreements between global clients and internal teams to allocate resources during manufacturing supply deficits
• Designed and delivered executive presentations for customer visits, upper-level management project updates and national sales training
• Analyzed weekly customer demand and developed sales and customer service metrics for the division
• Facilitated weekly sales meeting for Vice President and Global Account ManagersKey Areas of Focus: Root cause defect analysis for global freight logistics, APICS JIT inventory management, Electronic Forecasting.
• Restricted Stock

Austin, Texas Area

• Maintained daily store operating standards, staffing and professional development of store partners and was accountable for all aspects of quarterly store profit/loss statement
• Demonstrated success in 8 different store assignments
• Designed, tested and presented customer service project to executive leadership. Recognized for 5%-point improvement of customer satisfaction scores across the region.

Fort Worth, Texas

All But Dissertation, Health Outcomes And Pharmacy Practice

Activities and Societies: ISPOR PGSA

Bs, Food Science And Nutrition

Activities and Societies: Alpha Phi Omega Campus Tour Guide/Orientation Leader School of Agriculture Student Council Summer Internship.