Shannon Davis Email & Phone Number

Dundalk, Md, Us

Arbutus, Maryland, United States

Maryland, United States

Baltimore

As the Service Manager I manage the service dispatch process, service quoting and SWO process, service invoicing process, service contract process. I work with Eng., PM, and Installation to achieve 100% customer documentation. Manage Baltimore and Sterling Admin Assistants to leverage Operations professionals.Ensure 100% process compliance for Operations.Drive improvement in Service Technician productivity towards a goal of 100% utilization.Constantly seek process improvement throughout the service & support functionVaria Systems, LLC. is a provider of structured cabling systems (copper, fiber optics, data center build-outs) and integrated building security systems (card access, cctv, intrusion detection).VARIA’S SERVICE DEPARTMENT, ON CALL 24/7Our service department is here to lend a hand in your times of need. When critical systems or infrastructure go down, we understand how important it is to your organization to get them up and running again. That's why our people are standing by to help, 24 hours a day, 7 days a week, 365 days a year.Preventative MaintenanceHere at Varia we believe that the true secret to good service is not having systems go down in the first place. In addition to any warranties specific to your installation, we also offer regularly scheduled preventative maintenance on all active systems.Keeping Your Systems RunningWant to make sure you're covered year after year? Varia Systems offers long-term comprehensive Maintenance Plans at cost-effective pricing. Want to learn more? Ask about our Maintenance Plans now!

Manage day-to-day operations of the Service Department. Supervise and direct a team of service technicians who install, troubleshoot, repair, maintain cabling and security systems.

Had various positions within the company. Started as a receptionist, moved to admin coord, moved to supply chain coord.